Training and Professional Services
DDMS software is incredibly flexible—it offers a wealth of features, so you can tailor it for your unique business needs.
To tap this wealth of features, though, you need to know how. DDMS offers a variety of training opportunities, so you can learn to put your system to work.
You can get training in several ways. Choose the option that meets your needs:
- Getting started: This training is for new users, or for new key operators and employees.
- Virtual classes: Attend live classes without leaving your desk.
- Video Tutorials: Short videos guide you through common tasks
You can find additional DDMS Training and Professional Services on www.ECiSolutions.com:
- Events: We host national and regional users' meetings periodically, which include sessions on DDMS software and on topics of general interest. We also offer live, in-person, hands-on instruction in the traditional classroom setting, free from the disruptions of your normal work environment. We also participate in numerous trade shows in all the industries we serve.
- On-Site Training and Consulting: Highly qualified DDMS employees are not simply trainers and technology experts. While they can and will provide software training and implementation assistance if needed, they can also work with you to develop new business processes, improve existing ones, or make cost-saving recommendations that you may not have previously considered. Of course, you may wish to hire an approved Third-Party Consultant to train or advise you.
- Additional DDMS Services: We also offer many aftermarket products that customize your system to enhance functionality, including Remote Server Backup, One-on-One phone training, Premier Account Management (PAM) Support, Additional User Licences, Server Upgrades, DDMS software Xtensions, RouteTrak and ServiceTrak mobile solutions for delivery and service management, and custom development.
- Third-party Software: We have established partnerships with several third party software providers, including Accelerate Business Intelligence Dashboard, CCH Import Tax Tables for sales tax per jurisdiction, Third Party Carrier shipping interface, Planet Press forms/print/fax/email/archive services, Watcher Total Protection surveillance solutions,