Update on your ECi Web storefront

Announcing ECinteractive, is.D-force2 Version 9.1.0

This message covers the following timely topics:

What’s New In This Release?
Find Out What's Coming Soon And More

What’s New In This Release?

ECi is loading Version 9.1.0 on your live ECinteractive® and is.D-Force® 2 Web servers this weekend. The software update for this maintenance release will take place between 9 PM CST Saturday, Sept. 26, and 6 AM CST Sunday, Sept. 27.

Since this falls within ECi's Standard Weekly Data Center Maintenance timeframe
(www.DDMS.com/support/massfax/dcMtceWindow.htm), it does not require any changes to your Site Maintenance schedule.

In this release, you'll find the following software changes:

Restrict Line Items to Backend Minimum Order Quantities

Dealers using backoffice business systems like DDMS have set up minimum order quantities for some items. In many cases this rule is to meet the minimum sell quantities set by the wholesaler, buying group, or manufacturer. The DDMS GOA Gateway packets 15 and 295 already send this Multiple Quantity value, since before ECinteractive was first launched. Rest assured, this feature does not require a DDMS software update.

ECinteractive has been enhanced to obey this rule when shoppers view standard and enhanced content, when they add items to their cart, and when they adjust quantities. (7956)

Select from Multiple Quantities AllowedOn several pages, wherever the shopper is able to adjust the quantity they order, the item quantity field is enhanced to behave as follows:

  • If the minimum order quantity is greater than 1, then the Quantity field will display a drop-down of up to 25 available order quantities, as specified by the minimum order quantity for the item. By default, the pre-selected value will be the minimum order quantity itself. However, the field also follows the site-specific preference of maximum order quantity. For example, let's say the minimum order quantity of a box of envelopes is 6, and the site maximum order quantity is 50. The quantity box would display a drop-down menu that includes multiples of 6, including 12, 18, 24, 30, 36, 42, 48, and so on. Normally, it would include all multiples until the 25th multiple is reached: 150. However, the site's maximum order quantity is reached after 48, so that becomes the last option available.
  • Enter any quantity where minimum is 1.If the minimum order quantity is 1, then the quantity field will display a textbox (as displayed today) that allows the user to enter any quantity for the item.
  • In cases where a quantity has already been applied to an item (for example, in Favorites or saved orders), the drop-down will default to that value if it is available; if not, then it will default to the next higher available quantity.
  • In cases where an item's minimum quantity exceeds the site's maximum quantity per line, the item is un-orderable, and it cannot be added to the Cart. We strongly recommend considering this rule and your vendor minimums when setting your maximum quantity per line.

This change affects the shopper's Cart, QuickOrder, MyFavorites Shop, Advanced Search, Search results, Web Specials, and Product Detail for both standard and enhanced content.

For detailed instructions, see your online help.

Look Up RouteTrak™ Signatures from Order History

If your delivery drivers use RouteTrak mobile units to capture proof of delivery, you can allow your shoppers to look up that information in Order History. This feature provides a link to open a new window that shows the signature for the order and the date when it was signed and the individual who signed it.(3085)

Implementation involves adding your Web storefront URL to the RouteTrak SyncBox setup window for proper synchronization of delivery timestamps and signature images.. For detailed instructions, see Setting Up RouteTrak To Show Delivery Signatures on Your Web Storefront (pdf) and Setting Up & Using RouteTrak™ Proof of Delivery for DDMS (pdf).

To find out how quickly RouteTrak can improve your bottom line in delivery efficiency, see our RouteTrak product information and ROI page.

Export Admin Control Panel Reports to Spreadsheet Format

Enhanced the following Admin Control Panel reports to allow the dealer to export the data to a tab-delimited format file:

  • Online Sales Report (10118)
  • User Usage Report (10040)

For detailed instructions, see your online help.

Canadian Dealers Can Display Separate GST/PST Tax

Enhanced by adding the ability to have separate tax lines display on the end user's Checkout page. This information appears in the Order Summary section of the page and prints on Confirmation emails. This feature is useful for Canadian customers who use GST and PST taxation.(9348)

To enable this feature, click the Use and Display Multiple Tax Fields check box in Site Preferences. Two additional boxes: Tax Label 1 and Tax Label 2 let you define the text for the two tax fields.

For detailed instructions, see your online help.

COPAS Only: Let Shoppers Pick From Purchase Orders at Checkout

CLARIFICATION 9/29: Enhanced integration with the COPAS back-end system by adding the ability for the shopper to choose from a list of purchase orders on the Checkout and Edit Budgets pages. The list of purchase orders is obtained from the COPAS backend business system. If there is more than one P/O available on the back office business system, the user can then click the down arrow and select the P/O to use from the list. (9585)

To enable this feature for your users, select a Checkout setting to change from the Administrative Checkout Settings page, and click the Display Multiple P/Os check box. Assign the Checkout Setting to the shoppers you wish to use this feature.

For detailed instructions, see your COPAS documentation.

Additional High-Priority Solutions

  • Corrected so when pressing the Enter key to find an invoice in the shopper's Advanced Search Order History tab, the system displays the proper invoice number. Previously the system was displaying a product search after pressing Enter. This has been corrected. (10291)
  • Corrected so when using the Advanced Search tab to find a credit invoice in the end user's Order History page, searches can be entered using the lower case 'c' to display the invoice numbers. Previously using an upper case "C" found the invoice but entering a lower case "c" did not. This issue has been corrected. (10292)
  • Corrected Email Confirmations to include the calculation for volume discounts. (7371)
  • Correct order confirmation email messages to display the number of decimals set in CustomerSettings > Pricing. Previously, Extended Price would display four decimal places on the email even when the Print PDF properly displayed only two decimal places. (8966)
  • Corrected the confirmation email so when an item quantity fails to meet minimum order requirements at Checkout, it is kept from displaying on the confirmation email. (9135)
  • Corrected so the Administrative User Usage Report displays accurate information. Previously the Last Order date was not displaying correct data and the system was ignoring orders that were placed through the Web site. (9182)
  • Correct the end user's Checkout page so if an ordered item does not meet a minimum order quantity, checkout no longer results in an unexpected error. (10048)

For more details about your Web storefront, see also ECinteractive FAQs
(www.DDMS.com/support/doc/ecInteractive.htm).

Find Out What's Coming Soon And More

In the next few months, the ECinteractive team has an aggressive schedule to release more hot priority features to make your Web presence more competitive and efficient. We have made significant strides in implementing advancements vendors make in content. We continue working with our trading partners, our mutual goal being a better experience in searching and shopping for your customers. Log into your Admin Control Panel for more details on the Home page. 

To find out more about the ECinteractive family of products, see our ECinteractive Product Information (www.ecisolutions.com/products/ecomm/ecinteractive), where you can access a demo site, marketing tools, and color themes. You can compare Dealer Station® and ECinteractive features for both your Administrative control panel and your end-user Web storefront.

Sincerely,

ECi Product Management & Technical Support
http://support.ecisolutions.com

© 2009 eCommerce Industries, Inc., 4400 Alliance Gateway Frwy., Suite 154, Fort Worth, TX 76177

ECinteractive®, Dealer Station®, RouteTrak™, ECi DDMS®, ECi Advantage™, ECi COPAS™, ECi La Crosse™, ECi OMD®, and the ECi™ logo are trademarks or registered trademarks of eCommerce Industries, Inc. (www.ecisolutions.com). All other trademarks are the property of their respective owners.

To unsubscribe, change your e-mail address, or add additional recipients to this subscription, please e-mail your request to emailchg@eci2.com. Please include your correct e-mail address, company name, account number and phone number for validation purposes.