Announcing ECinteractive™ and is.D-Force® 2 Version 7.3.3

This message covers the following timely topics:

What’s New In This Release?
How Do I Set Up My "Down For Maintenance" Page
Find Out What’s Coming Soon and More

What’s New In This Release?

ECi plans to load Version 7.3.3 of ECinteractive™ and is.D-Force® 2 onto production Web servers this Saturday, Dec. 1, 2007 — between 10 PM and 6 AM Eastern Time. This release includes the following enhancement:

Credit Card Management

Your Web storefront now makes it easier than ever for both users and dealers to manage credit card information:

• End users can add multiple credit cards to easily streamline order Checkout. They can easily edit and delete credit card information as needed.
• Dealers can create predefined groups of credit cards, which can be assigned to specific user departments or accounts.

To minimize security issues on the end user's storefront, all credit card information is maintained on your back office system. All credit card management capabilities provided on the end user's web storefront is shown in a single Credit Card Management page, called Credit Card Editor. Access to functionality on this page is granted by specific settings on the Admin system.

To enable this feature, changes were made to both the front-end Admin and end user's web pages, and to the back-end Gateway program. (QC# 4940)

Note: Ensite Pro™ Version 8.12.50 or higher is required to implement the enhanced Credit Card Management features. To request your software update, please e-mail support@eci2.com.

This release also includes additional changes:

• QuickSearch: Corrected so when the end user specifies the entire item number and manufacturer in the Quick Search box, the system displays the proper item results. Previously, if the user entered MMM654YW in the Quick Search box, the item did not display, but if 654YW was entered without the manufacturer code of MMM, the item properly appeared. (6764)
• QuickSearch: Corrected so after adding an item to the cart using the end user's Quick Search page, the system does not open the Enhanced Search page when performing subsequent searches. This issue resulted when the end user was set up to use the Enhanced Search feature on the Admin web page. This issue only applies to ECinteractive sites. (6534)
• MyApprovals: Corrected a problem with order approval. After an order is submitted for approval, the approver receives an email with a link to the sign in page. After clicking the link, the approver should be taken to the Order Approval Edit page, and be allowed to view the order requiring approval. Previously, in version 7.3.1.1215, the approver was taken to the end user's ECinteractive home page instead of the Order Approval Edit page. (6734)

To look up all released corrections and enhancements, see Program Updates. (http://www.ddms.com/updates/searchresult2.asp?product=18&search=Search)

Your ECi support and product management team continues to gather your frequently asked questions about the ECinteractive family of products. For answers on getting started, migrating customers from Dealer Station/is.D-Force, and using specific features, see our ECinteractive page (http://www.ddms.com/support/doc/ecinteractive.htm).

How Do I Set Up My "Down For Maintenance" Page?

Your Web storefront will be unavailable during these maintenance periods. You can schedule your site to be Offline for Maintenance by following these simple steps:

1. Log into your ECinteractive or is.D-Force2 site’s Administrative Control Panel.
2. (Optional) Click Site News, and then click Page Editor. Create or edit a Scheduled Maintenance page to include some text that will encourage your customers to log off before your scheduled maintenance period begins, so their work will be cached properly.
3. Click Global Settings, and then click Site Maintenance.
4. In the Time Settings box, check your Time Zone and Daylight Savings settings.
5. In the Automatic Scheduled Maintenance box, enter the appropriate times in the Time Off and Time On boxes, in the format HH:MM AM or PM, for JUST Weekend. (Leave the Weekday time fields blank unless you have set them up for your DDMS system maintenance such as backup and day-end.)
6. (Optional) Select your Scheduled Maintenance page, for JUST Weekend. (Leave the Weekday page field blank unless you have set them up for your DDMS system maintenance such as backup and day-end.)
7. Click the Auto Maintenance Mode On button. At the Are You Sure message, check your time settings. If they are correct, click OK.
8. Click the Update button. The changes are implemented within one minute.

NOTE: On Monday after the software update is complete, you may wish to return to these settings, and simply adjust the Weekend time off and on settings, so that your site is not unnecessarily shut down for maintenance on other weekends.

See also your online help (http://images.eci2.com/ECinteractive_adminhelp/Site_Maintenance.htm).

Find Out What's Coming Soon and More

Live Dealer Sites to Date: 305

Future Enhancements - ECinteractive/is.D-Force2 7.4

Development Status: In Development

Release Date: Mid- to late-February 2008

Some of the enhancements scheduled for the next version of the ECinteractive and is.D-Force® 2 family of products include:

• A/R Phase II - Pay Online via Credit Card: In addition to viewing invoice history and printing a remittance, end users can now pay them online via credit card using the Pay Invoice option of the My Account menu.
• Order Management Page: Administrators will have the ability to delete open or saved orders, or transfer them to another user in the same account. This will be especially helpful if a user leaves the company with pending orders or approvals.
• Shopping for Others: Any time after login, the end user can choose the account, department, and recipient name they would like to use while shopping the site. Previously, these changes were limited to the checkout page.
• Password and Security Question Reset: When users forget both their password and the answer to their security question, the Admin Customer Management page will now be able to manually reset both. The user will be prompted to set up a new password and security question and answer.
• Custom Credit Card Process Text: Dealers can now define the text displayed to end users during credit card processing after an order is submitted.
• Login Page - Customize Text: This enhancement allows dealers to customize the text displayed to end users on the login page.
• Check Out Page - Custom Error Text: Dealers can customize the messages displayed to end users if errors are made in an order submission. Error messages will be displayed to the user immediately, or e-mailed to the order's originator.
• Display Settings Page: The administrator's site customization page now offers tabs for easier navigation.
• Categorizing MyFavorites : When a MyFavorites List has more than 25 products, each user can choose whether to display the full list (sorted by item number) or break down the list by catalog category.
• Order Entry Exempt Synchronization: In Ensite Pro™, accounts are sometimes flagged to restrict orders (using the O/E Exempt field). A Gateway change will require an Ensite Pro software update. In ECinteractive, users flagged as exempt will no longer be able to place orders, but will still have access to account information, such as order history and invoices.

To find out more about the ECinteractive and is.D-Force® 2 family of products, see our ECinteractive Product Information (http://www.eci2.com/products/ecinteractive/), where you can access a demo site, marketing tools, and color themes. A new chart compares Dealer Station®/is.D-Force and ECinteractive/is.D-Force® 2 features for both your Administrative control panel and your end-user Web storefront.

Input from dealers like you help us make our products better for you and for all the other dealers who use them. To learn how to report a software issue, and what happens afterward, see What to Expect When You Report a Software Issue (http://www.ddms.com/support/swdev.htm).

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