Announcing DDMS 8.21.40 Maintenance Release
This message covers the following timely topics:
What’s New In This Release?
Find Out What's Coming Soon And More
What’s New In This Release?
Feb. 17, 2010 — The ECi DDMS Version 8.21.40 maintenance release is available now for software download via the ECi Customer Support Portal (https://support.ecisolutions.com).
Our development team continues to make it easier for you to take full advantage of new technology, work more efficiently, and grow your business. New enhancements accommodate new requirements for new VISA Level 3 Government/Corporate Purchasing Card Requirements via Approval Link™, and for new HON® furniture ordering system logins via the ECi PSN (Private Supply Network).
For All Dealers
Approval Link Updated for VISA's New Level 3 Standard (56349)
 Regular consumer credit card statements include Levels 1 and 2 transaction details (merchant and order totals). Corporate and government purchasing card statements require Level 3 procurement details. Level 3 details may include line item pricing, quantities, product codes, descriptions, shipping ZIP code, freight amount, and duty amount.
DDMS has processed Level 3 details for years. However, VISA® recently set new purchasing card requirements for Level 3 transaction detail processing. To comply, we enhanced the DDMS, Approval Link, and Utilities Extension software. Now, our software transmits line item taxes and extended line totals according to the new standard when a VISA purchasing card is used.
If you are not already set up for Level 3 Processing, see the "Setting Up and Using Level 3 Processing" section on page 9 of your documentation:
Contact Database Allows Longer PSN Login IDs (56401, 56452)
In the DDMS Vendor Supply Options box, dealers enter a Sign On ID for transmitting orders on the ECi Private Supply Network. The Sign On ID field has been limited to 20 characters. However, a growing number of vendors (HON® and HermanMiller®, for example) allow or require email addresses. Many dealers often have email addresses that don't fit.
We have enhanced the DDMS Salesperson Contacts database and PSN server so that you can enter login credentials using longer HON-activated email addresses. You can even specify multiple Salesperson contacts' login credentials. These Salesperson Contact records will override the Vendor Supply Options.
The HON PSN logic has been enhanced to look first for the HON ReadyApps Login from the email field in the DDMS Salesperson Contact Database. It will look for the HON ReadyApps Password from the URL field in the DDMS Salesperson Contact Database.
If you are a HON dealer whose email address exceeds the 20-character limit of the Vendor Supply Options box, use the Salesperson Contact Database instead:
- Enter the PSN Destination ID "HON" in the Type field. It must be ALL CAPS.
- Enter the Salesperson in the Contact Name field.
- Enter the HON-activated email address, up to 100 characters, in the Email field.
- Enter the HON-activated Password, up to 50 characters, in the URL field.
Note: If multiple persons at your dealership transmit purchase orders via PSN, you will need to set them up separately in the DDMS Salesperson Contact Database. For HON users, each person's Contact record should be set up with the same Type, email and password. HON allows only one login and password per dealership.
For detailed steps, see Setting Up and Using HNI (HON, Gunlocke, Paoli) PSN (pdf).
More Info On Recent DDMS Version 8 Releases
How Do I Get This Version?
Hundreds of ECi customers go to https://support.ecisolutions.com to log tickets, add attachments, add notes to Web Conversations with their support techs, look up their development status, and more!
Now you can securely download your DDMS software at your convenience! We've logged more than 750 downloads, with over 600 just for DDMS software updates. It's the method of choice for a majority of DDMS customers.
IMPORTANT: The ECI Customer Support Portal's page of Software Downloads is the primary method of delivery for all DDMS software. This became effective in June with the release of both DDMS 8.19 and the O/PUS 3rd Quarter Multi-Vendor Catalog Update.
 It's easy to register if you haven't already. To log in, download and run the latest DDMS software update:
- Go to https://support.ecisolutions.com.
- Just enter your unique email address. If you already have a password, enter it and click Submit. If you don't have your password or have forgotten it, check the box for a temporary password, and click Submit.
On the login page, you can view a 10-minute video guided tour to introduce you to using the ECi Customer Support Portal. There's also a new 2-minute video on using Software Downloads.
- If your email address is associated with a customer account in our system, you'll receive a temporary password. If not, we may contact you to verify your account.
- Once you receive your temporary password, you can log in.
- Change your password as prompted.
- Click Software Downloads, click DDMS and follow the on-screen steps.
If you would like a copy of this software update on CD-ROM, we will be happy to ship it to you via United Parcel Service (UPS) Ground. You can request a software update CD by email ddmssupport@ecisolutions.com, including your DDMS account number, contact name, company name, shipping address, and phone number. Effective with DDMS Version 8.20 and higher, a $15 shipping and handling fee will apply for each software update CD requested.
Sincerely,
ECi DDMS Product Management & Technical Support
http://support.ecisolutions.com |
