Announcing DDMS 8.20.20 Maintenance Release

This message covers the following timely topics:

What’s New In This Release?
Find Out What's Coming Soon And More

What’s New In This Release?

Nov. 17, 2009 — The ECi DDMS Version 8.20.20 maintenance release is available now for software download via the ECi Customer Support Portal (https://support.ecisolutions.com). This release includes the following changes:

• Corrected Furniture Order Entry Change Mode so that when allocating a quantity of items to multiple staging or other bins, the system updates the split lines properly. In DDMS 8.19.20 through 8.20, only the first bin selected would be displayed on the split lines. (55846)
• Corrected Furniture Order Entry Change Mode so that adding or changing the Short P/O number no longer clears the Additional Salesperson field. (55870)
• Corrected the SQL-to-DBF synchronization logic so that the Contract's Matrix and Set Cost data are properly left-justified when written back to the DBF tables for contracts and customer price plans. In DDMS 8.19.40 through 8.20.0, these DATADICT field definitions were incorrectly right-justified. (56012) .

For more information about new features in DDMS software, see:

• What's New in Version 8
  (www.DDMS.com/Resources/Doc/version8/whatsnew_ver8.pdf)
• Other Version 8 Documentation
  (www.DDMS.com/support/doc/ver8doc.htm)

How Do I Get This Version?

Hundreds of ECi customers go to https://support.ecisolutions.com to log tickets, add attachments, add notes to Web Conversations with their support techs, look up their development status, and more!

Now you can securely download your DDMS software at your convenience! We've logged more than 750 downloads, with over 600 just for DDMS software updates. It's the method of choice for a majority of DDMS customers.

IMPORTANT: The ECI Customer Support Portal's page of Software Downloads is the primary method of delivery for all DDMS software. This became effective in June with the release of both DDMS 8.19 and the O/PUS 3rd Quarter Multi-Vendor Catalog Update.

It's easy to register if you haven't already. To log in, download and run the latest DDMS software update:

1. Go to https://support.ecisolutions.com.
2. Just enter your unique email address. If you already have a password, enter it and click Submit. If you don't have your password or have forgotten it, check the box for a temporary password, and click Submit.

   On the login page, you can view a 10-minute video guided tour to introduce you to using the ECi Customer Support Portal. There's also a new 2-minute video on using Software Downloads.

   1. If your email address is associated with a customer account in our system, you'll receive a temporary password. If not, we may contact you to verify your account.
   2. Once you receive your temporary password, you can log in.
   3. Change your password as prompted.
3. Click Software Downloads, click DDMS and follow the on-screen steps.

If you would like a copy of this software update on CD-ROM, we will be happy to ship it to you via United Parcel Service (UPS) Ground. You can request a software update CD by email ddmssupport@ecisolutions.com, including your DDMS account number, contact name, company name, shipping address, and phone number. Effective with DDMS Version 8.20 and higher, a $15 shipping and handling fee will apply for each software update CD requested.

Sincerely,

ECi DDMS Product Management & Technical Support
http://support.ecisolutions.com