ECi DDMS Latest Software Update

Announcing DDMS™ Version 8.14.0

This message covers the following timely topics:

What’s New In This Release?
How do I get this version?

What’s New In This Release?

DDMS™ Version 8.14.0 is available on request as of Monday, Feb. 11, 2008. In this major release, you'll find four new features and a number of improvements in several areas:

For all dealers:

Order Entry Quote Release: We have enhanced the quote release process to give you better control of the information that is released to an order. New buttons in the Order Release dialog box allow you to view and select any of the details you specified when you created the quote: salespersons, locations, paycode, purchase order number, line item taxes, attention, shipto, order notes, LabelZ, third-party billing, and so forth. To change the information, use the Change action code in the Order Entry window as usual. (53079)

For detailed instructions, see your online help in Version 8.14 and higher.

Warehouse and Manifest Instructions: Now you can include customer-specific Manifest Notes (such as "Deliver to Bob at the back door, at the southwest corner, x 3333") on delivery tickets and shipping manifests.* Up to four lines of 50 characters from the customer's Buyers/Manifest Tab may be imported directly into the sale order, and then modified for that particular order in Order Notes (F11). For in-house and third-party carrier warehouse personnel, you can also include order-specific Warehouse Notes (such as "Careful, we picked the wrong paper last time!") that do not appear on your customer's invoices and delivery tickets. (53177)

By default, these special lines do not print, but using (+Z) Report Writer, you can add Manifest and Warehouse special lines to pick tickets, invoice, picking manifests, shipping manifest, shipping labels, and other reports. For assistance, contact your ECi Technical Support Team (http://support.eci2.com).

* The RouteTrak proof of delivery system is not using these special lines at this time, but we will notify you when that enhancement is available.

Corrected Accounts Payable so when posting A/P System checks to the current period, it no longer generates an error message stating, "You are posting to a closed period. Enter password." (53579)
Corrected graphical commercial Order Entry so that when the graphical Customer General Configuration parameter, "For Dept, also check O/E Exclusion status on Master Acct" is set to Y, the system no longer ignores the Shipto Attention tax district. Now, the system properly uses the tax district set up for the Ship-To Attention on the ticket, instead of the tax district from the customer's account. (53137)

For office product dealers:

Corrected Low Stock P/O application so that limiting to a Direct Buy Vendor will display only the selected vendor's items, instead of all items that match the low-stock calculations. (53564)
Corrected the EZINCR logic so that when an S.P. Richards electronic invoice includes an item marked marked S (Special Order), the (QR-I) Post Electronic Invoice process (;RPT:QI) now posts and reconciles the proper amount to A/P, the A/P Batch, and the INV-DETAIL file. Previously, special order items were not posted to A/P, and also did not show up on exception reports. (43429)

For furniture dealers:

Industry-Standard Furniture Tags: Recently, the Office Furniture industry standardized its system of tagging items, such as "Please tag as follows: RM-237, Chair 1, Second Floor, Billing Department, Bill Johnston's Office." In compliance with these industry standards, DDMS Office Furniture Edition imports, stores, modifies, mass changes, displays, communicates and reports on these new tag fields. (53284)

For examples and detailed instructions on using tags, see DDMS™ Office Furniture Edition Tags (pdf).

*Note: We are working closely with specification software providers to ensure that their programs will use the appropriate tag fields when exporting a SIF file for DDMS. In the current 20/20 Worksheet, for instance, be assured that the SIF export for Ensite Pro will continue to work as it does today; it just does not yet take advantage of all five tag fields. Also note that the Legacy CAP SIF export for Order Entry may result in cost and sell rounding issues. We will notify DDMS Furniture Edition customers via email when we have more information.

Corrected Furniture Order Entry so that when importing Hedberg SIF files with items that are not sold by Steelcase, ticket special lines (LIPRDE) with more than 10 characters are no longer broken. (53566)
Corrected so WIP report and Excel formatted report give the same totals for the detail. (53506)

For machine dealers:

Machine Billing Exception Report: We have added the ability to identify, log, and report on why a machine was not included during a billing run. There are five reasons, including 1) contract master has no billing frequency, 2) contract master has no contract dates, 3) no remaining billings in the lease, 4) no meter dollar amount, and 5) no meter reading. (52781)

DDMS Machines & Equipment Edition can log the five types of billing exceptions in the new Z-BILLEXP file. You have the opportunity to update and print Billing Exceptions each time you run billings in (EZYB). You can also print Billing Exceptions from the (EZY) reports screen, by selecting the new X=Billing Exceptions. For more information, see "Pitfalls of Machine Renewals/Cycle Billing", a tech note to be released soon.

Corrected the Contract Detail History Tab logic so that when using the right and left arrows to browse through machines, the system will no longer prompt to save changes each time you view another machine record. (53324)
Corrected so the Fax/Email function in the Workorder window works correctly, whether the workorder is open or closed. (51864)

The list of changes above is not exhaustive. To look up all released corrections and enhancements in this release, see Program Updates for Version 8.14.0.

For more information about new features in DDMS software, see What's New in Version 8 (pdf) and other Version 8 Documentation.

How do I get this version?

If your company has reported one or more software issues, you automatically receive the software update that provides a resolution. As we announce the release, we are in the process of shipping your software update to affected dealers via United Parcel Service (UPS).

If your company did not report any issue specifically resolved with this release, you will not automatically receive the software update. However, a software update is available to you upon request.

If you want to take advantage of the software changes in this maintenance release, we will be happy to ship it to you via United Parcel Service (UPS) Ground. Please send a software update request to support@eci2.com, and include your DDMS account number, contact name, company name, shipping address, and phone number.

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