ECi is releasing S.P. Richards Enhanced Content features to ECinteractive® production Web servers the evening of Friday, August 17, 2007 — between 6 PM and 6 AM Eastern Time.
Note: Unlike most Web storefront releases, this release is strictly to enable the catalog enhancements, and does not include specific dealer-requested software changes. Therefore, ECinteractive sites will not be taken offline for maintenance this weekend. At your convenience after the features have been enabled on your ECinteractive site, you may set up your site's Global Catalog Group(s), Customer Feature Settings, Customer Groups and Users in order to make the S.P. Richards Enhanced Content features available to your selected customer accounts.
For detailed instructions and an important clarification on the exclusion of items from custom dealer catalogs and other vendor catalogs, please see Setting Up SPR Enhanced Content in ECinteractive (pdf).
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What’s New In This Release?
Find Out What’s Coming Soon and More
Your ECinteractive® Web storefront now leverages enhanced content from S.P. Richards, so that you and your customers benefit from a highly competitive online purchasing experience:
Quicker, More Intuitive Searches: Enhanced keyword search includes more terms familiar to industry outsiders, multiple spellings (and common misspellings) for various items and synonyms for common search terms.
Search Filters: SPR has added category specific attribute templates to its e-content, allowing customers to filter search results by product attribute. For example, a listing of copy paper could be filtered by brand, color, size, weight, brightness, or coating.
Enhanced Categorization: Improved organization, a new indexing structure, and clear, logical category labels make it easier to locate products when browsing the catalog.
Cross-selling of Accessories: The enhanced item information in SPR’s new E-Content includes links to consumable items such as print cartridges and cables.
Up-Selling: Item information is also linked by package quantity and attributes to take advantage of up-sell opportunities. For example, a 25-count spindle of CDs might be linked to the 50- and 100-count spindles, encouraging customers to move up to the larger quantity.
Additional Images: Additional image options will give customers better views of products, including new extra-large images (500 x 500 pixels).
Your ECi support and product management team continues to gather your frequently asked questions about the ECinteractive family of products. For answers on getting started, migrating customers from Dealer Station, and using specific features, see our ECinteractive page.
In the next few months, the ECinteractive team has an aggressive schedule to release more hot priority features to make your Web presence more competitive and efficient. We have made significant strides in implementing advancements vendors make in content. We continue working with our trading partners, our mutual goal being a better experience in searching and shopping for your customers. Log into your Admin Control Panel for more details on the Home page.
To find out more about the ECinteractive family of products, see our ECinteractive Product Information (www.ecisolutions.com/products/ecinteractive/), where you can access a demo site, marketing tools, and color themes. You can compare Dealer Station® and ECinteractive features for both your Administrative control panel and your end-user Web storefront.
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