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DDMS 8.26.3

	Alert: DDMS 8.26 Will Be Last Version to Load on Windows 2000
	Get Unplugged: Phase Out Dumb Terminals, Specialix

DDMS 8.21.60

Credit Card Processing Message. An issue with an installation routine in DDMS 8.21.60 inadvertently re-authorizes the older Approval Link 2, which may cause a “Security Violation” message to occur when processing credit cards. If this issue affects you, please contact your DDMS support team with reference to QC #56549 for assistance with correcting the configuration files. An upcoming DDMS maintenance release will correct this issue.

DDMS 8.19.40

Pre-8.17.42 EBS Server Causes SQL Timeouts in 8.19.40

Friday, Sept. 4, 2009 — After loading 8.19.40, an older version of EBS Server is resulting in timeouts in SQL applications such as Customer Price Plans, SQL Report Preview, Project Management, and so on). This issue has been turned in under QC #55942, and has been corrected in the next DDMS maintenance release, 8.19.60. If you have not yet installed DDMS 8.19.40, we recommend loading DDMS 8.19.60 instead.

If you are upgrading from 8.17.42 or lower, you must uninstall the EBS Server, before installing 8.19.40:

1. This is a dedicated procedure. Make sure nobody is currently using DDMS programs.
2. On your DDMS server, close all applications, including TBL Server.
3. open Control Panel (In Windows 2003, it’s on your Windows Start menu. In Windows 2000 Pro, it’s on your Start menu under Settings.)
4. Select Add or Remove Programs.
5. Select DDMS EBS Server CSLA 2005, as shown below.
6. Click Remove.
7. When prompted, “Are you sure …?,” click Yes.
8. Wait while Windows completes configuration. When the Add/Remove Programs window refreshes, close the window.
9. You may resume installing or re-installing 8.19.40, and EBS SQL applications will no longer time out.

DDMS 8.19.20

• Wednesday, 7/29/2009 — HERMAN MILLER dealers please note: We have discovered an issue with Herman Miller communications in DDMS 8.19.20 (QC#55808): it is transmitting ShipTo in end customer information instead of BillTo information. For now, if you are a Herman Miller dealer, do not load DDMS 8.19.20. If you have already loaded 8.19.20, you will need to correct end customer information on Herman Miller's portal for each purchase order. A correction will be available in the DDMS 8.20 major release, and we will announce to all DDMS dealers when it is available.
• Tues 7/21/2009 — The ECi DDMS Version 8.19.20 maintenance release is available now for Download via the ECi Support Portal. In this release, you'll find that selected reports in SQL Report Preview have been updated to display Promotions data on orders where your ECinteractive or is.D-Force 2 customers have entered your coupon codes at Checkout.

DDMS 8.19.0

• Version 8.19.0r1 Corrects Credit Card Link

  Thurs, 7/9/2009 — ECi DDMS developers have released Version 8.19.0r1, which corrects the installation of Credit Card Link for NET1 Payment Solutions.

  Please download the DDMS 8.19.0r1 software update — IF the following apply to you:

  • IF you previously installed DDMS 8.19.0.
    AND
  • You use NET1 Payment Solutions for credit card authorization and processing.
    AND
  • When attempting to process a credit card order, UtilExt unexpectedly closes.

  See how to Download DDMS Software Updates From ECi's Support Portal.

  If you previously contacted your ECi DDMS technical support team on this issue and loaded the corrected CardLink_2.0.17 installation program, no further action is required on your part.

  We apologize for any inconvenience that this issue may have caused you.

  If you would like a copy of this software update on CD-ROM, we will be happy to ship it to you via United Parcel Service (UPS) Ground. You can request a software update CD by email ddmssupport@ecisolutions.com, including your DDMS account number, contact name, company name, shipping address, and phone number.

• Thurs, 7/9/2009 — If you have upgraded to DDMS 8.19 but do not see the Promotions option under Databases, you must clear the settings cache:
  1. In the DDMS main menu, click View, then click Options, then click the General tab.
  2. Select the option for Toolbar Settings.
  3. Click the Clear button.
  4. Click OK.

• Fri 6/26/2009 — If you use text-based (G) Order Entry, but have your (LGØ) Order Entry Parameters set to disable Split to a Separate Line Partial Backorders Y/N ?N, you may encounter an issue in DDMS 8.18.80 and above. After affected dealers Final Receive the purchase order and perform the (TR-G) Flush, some items may fail to flush to the ticket.  A correction for this issue (QC#55650) is included in the DDMS maintenance release Version 8.19.20. We will notify all DDMS customers via email when this software update is available.

  However, If you wish to use the Coupons and Promotions features in DDMS 8.19 and higher as well as other newer features, you must enable Split to a Separate Line Partial Backorders Y/N ?Y in the (LGØ) parameter screen; see the updated Using Promotions and Coupon Codes in DDMS (pdf).

• Wed 6/24/2009 — A DDMS maintenance release Version 8.19.20 includes Promotions data in selected SQL Preview Reports (QC #55669). Rest assured, Promotions line items will display in most standard text-based reports already in the 8.19.0 major release. In addition, Promotion and PromotionItem data is available for text-based and custom SQL reporting through Report Writer and C1 Report Designer. We will notify all DDMS customers when we have released DDMS Version 8.19.20 with the updated SQL Preview Reports for Promotions.
• In addition, an issue with Web orders of 60 or more items and two or more promo codes was discovered with DDMS 8.18.x, but has been corrected in DDMS 8.19 and higher.

DDMS 8.15.x, 8.16.x, 8.17.0, 8.17.40, 8.17.41

Friday, Feb. 20, 2009 — Kimball Office Furniture Orders Require Customer Information

Thursday, Feb. 19, 2009 —DDMS Release Note: Overwritten Proc Backup Command File

DDMS 8.15.2

Order Entry Notes Issue (QC#54513)

Thurs 7/24/2008 — We are issuing an emergency release to correct issues in graphical Order Entry with Start Notes, End Notes, and line item Notes (QC# 54513). Rest assured, Order Entry specials work as they always have in text-based (G) screens. We will automatically ship a new software update CD for 8.15.3 or higher to customers who received version 8.15.0 or 8.15.2. For details, see the Release Note: Order Entry Notes Issue in 8.15.0, 8.15.2.

Thurs 8/21/2008 — The software correcting this issue has been released in DDMS 8.15.9. Please see Announcing ECi DDMS Version 8.15.9 (www.DDMS.com/support/release/whatsnew/dd8159.htm).

General Installation Guidelines for 8.15.0 and higher

UPDATED Thurs 8/21/2008 — Version 8.15.2 and higher includes many changes including an exciting new look and feel to the software installation. For complete instructions on installation, please see the Installing Version 8 DDMS handout included with this package. Please read the following BEFORE installing version 8.15.2 and higher.

1. You must be on version 8.13.0 through 8.14.46 in order to install version 8.15.2 and higher. If you are not on version 8.13.0 through 8.14.46, and do not have one of those software update CDs to install, contact ECi DDMS Support and ask for version 8.14.46. If you had already requested a newer version and just haven’t installed yet, install the software then install 8.15.2 or higher.
2. When installing 8.15.2 and higher, your system takes two snapshots of your SQL database. Your system must have enough space to hold these two snapshots until the install is complete. If it does not have enough space, an error message appears, as shown below. If you see this error message, simply click OK and continue business as usual. The software install had not yet begun. For assistance in creating space on your hard drive, contact ECi DDMS Support.

   

3. One of the exciting new features of this release is Vista Business edition compatibility. If you had previously installed DDMS software on a Vista system, you must manually uninstall that previous version before installing version 8.15.2 or higher.
4. If you previously disabled SQL server, you must enable it by setting the Startup Type box to Automatic or Manual prior to installing 8.15.2 or higher. To do so, complete the following steps. If you have not ever disabled SQL server, skip these steps.
   1. Right-click My Computer on the desktop of your DDMS server.
   2. Select Manage.
   3. The Computer Management window opens. In the left pane of the window, expand Services and Applications by clicking the + sign.
   4. Click Services. All the services display in the right pane of the window. There are two services for which you must modify the properties: Ensite.DataPortal and SQL Server (ECI2). You must highlight each of these services then complete the following steps for each one.
   5. Highlight either Ensite.DataPortal or SQL Server (ECI2) in the right pane of the window.
   6. After highlighting the service, right-click and select Properties.
   7. Use the drop down arrow to set the Startup Type box to Automatic or Manual.
   8. Click OK.
   9. Repeat these steps for each of the above named services.
5. After installing 8.15.2 or higher, it may appear as if you have multiple sessions of TBL Server running on your system (see below). This appears only if you have the console set up to display for TBL NetComm or UtilExt. You can disable the consoles in TBL Config, if needed. For instructions, see Disabling TblNetCom Console and UtilExt Console in DDMS 8.15.

DDMS 8.14.0

DDMS Purged Prorated A/R Deposits Issue

Update Monday, March 31, 2008: Version 8.14.41 is available upon request to resolve this issue.

March 11, 2008 — We are issuing a DDMS maintenance release version 8.14.40 in late March 2008 to resolve an issue with purging A/R Deposits. See DDMS Purged Prorated A/R Deposits Issue. If you have loaded Version 8.13.44 - 8.14.0, we recommend that you do not run the (OR-E) function to purge deposits until you have loaded 8.14.40 or higher.

DDMS Discontinues Support for "Slave" Printer Configurations

March 7, 2008 — To identify the presence of slave printers in your DDMS system, see detailed instructions and examples in "DDMS Discontinues Support for "Slave" Printer Configurations ". If you are still utilizing slave printers, please contact your DDMS support team — before you load Version 8.14 — to discuss your options for changing over to newer printer configurations.

DDMS 8.13.45

Jan. 24, 2008 — ECi is releasing a software update to resolve an issue with a custom (LGF) parameter, "Allow Held Commercial Prepays to flow to Status 8 instead of 6." If this parameter is set to Y, the (TR-P) Credit Card Service Capture and Invoicing of Prepay Orders function fails to move tickets with backordered items to a status B. This issue is related to QC52246, released in Version 8.11.40. If you use this parameter and have commercial backorder tickets lingering at status 8 or 9, please email ddmssupport@ecisolutions.com for the DDMS Version 8.13.45 software update, in reference to QC#53575.

DDMS 8.12.32

Tuesday, Aug. 14, 2007 — We have discovered an issue with the DDMS 8.12.32 maintenance release, and will automatically ship corrected software to the few dealers who have already received it once it is released.

If you do NOT use Automated Short Buy (ASB) to purchase from United Stationers, this issue does not affect you.

If you DO use ASB to transmit to United Stationers, DO NOT load the 8.12.32 software update. In DDMS 8.12.32, transmitting to United Stationers may cause a loop the acknowledgement process, generating erroneous temporary files, failing to print the acknowledgment, and subsequently slowing performance on your DDMS server. If you loaded 8.12.32 and this issue affects you, contact Support regarding QC# 53061. As always, you can contact support four ways:

• online: http://support.ECiSolutions.com
• email: ddmssupport@ecisolutions.com
• toll-free: 800-366-4778
• fax: 682-831-9909
  

Rest assured, this issue does not affect manual (SR) transmissions to United Stationers, and does not affect ASB transmissions with any other vendors.

We apologize for any inconvenience this issue may be causing.

DDMS 8.12

• RELEASE NOTE: ECinteractive 7.1 Requires DDMS 8.12 ACTION REQUIRED: If you are actively using ECinteractive and is.D-Force 2, and have not already installed DDMS 8.12, please send a software update request in reference to QC #51948 to ECi Technical Support.
• If you receive electronic invoices from S.P. Richards, you must set the new (L6C) ASN parameter to Y. Then, when you use the (SR-I) screen to receive Sparco electronic invoices, you will be prompted, “Requesting Advanced Shipping Notices or Invoices?” Just type I to select invoices. When the ASN parameter is blank or set to N, DDMS 8.12.0 does not process electronic invoices. An emergency release 8.12.1 will separate the logic of processing invoices and ASNs. If this issue affects you, please use the workaround above, and email ddmssupport@ecisolutions.com to request the new software update in reference to QC#52706.
• If you use third party billing, do not load version 8.12.0. In Order Entry Change mode in Version 8.12.0, changing an order to third party billing will zero out the cost and sell price. Note: this does not affect orders where you select third party billing when you originally create it. We are preparing an emergency release 8.12.1 to resolve this issue. If this issue affects you, please email ddmssupport@ecisolutions.com to request the new software update in reference to QC#52708.
• Page 10 of the Price Modeling (pdf) documentation refers to a sample Excel spreadsheet that is missing from the first installation CDs that were shipped. This issue will be resolved with subsequent installation CDs (QC#52473). However, if your installation CD is missing the file, you can download the Sample Price Modeling Spreadsheet (xls) here. 

ECi Releases DDMS 8.12 DDMS® 8.12 offers new features carefully engineered hone your business' efficiency and competitive edge: AutoComm™ II, Approval Link™ 4.0 for NET1, S.P. Richards PSN Invoice & Advance Shipping Notice Data Handling, PPI and O Henry Electronic Invoicing Via PSN, Furniture Calculated Load Factor, Prorated Deposits, Haworth and Knoll P/Os via PSN, Machine BEI Export, and ServiceTrak™. Also see highlights of previous maintenance releases: Streamlined EnsiteEBS, ECinteractive® Gateway, Furniture Order Modifications, Machine Graphical Development

DDMS 8.11

• Version 8.11.41 corrects an issue discovered in Version 8.11.40 in the Accounts Receivable Payments tab. When it did not properly display debit values that included a comma, it prevented retrieval of affected customers' A/R records. Now, invoices properly display in this application. (52437)
• Version 8.11.41 corrects an issue discovered in Version 8.11.40 in the Order Entry Totals tab. After an order was placed on hold, the "Don't Print" checkbox continued to stay marked by default on subsequent orders. As a result, shipped and billed orders were not being printed in the warehouse for delivery. The system now defaults to print the next order in the Order Totals tab (52353)

ECi Ships Software to Resolve Department Synchronization Issue

Wednesday, 2/28/2007 — We have resolved an issue that affects some dealers after last weekend’s ECinteractive and is.D-Force2 Version 6.8 release.

Symptoms. When adding a customer account in the Admin control panel, in some cases the Synchronizing Departments function may result in an error that prevents new accounts from being added. The error message is as follows: "No accounts were found for department synchronization."

For dealers who are not yet running DDMS(tm) Version 8.11.20 or higher, the Synchronizing Departments function has trouble synchronizing properly if the Department Name field is blank in your back-end Customer database.

Solution. This issue is resolved in DDMS Version 8.11.20 and higher. We are shipping the latest maintenance release, Version 8.11.40, to all ECinteractive and is.D-Force2 dealer sites today. If this issue affects you, please load the software update when you receive it. For a complete change log of software enhancements, please see our Program Updates page.

Dealers who are getting ready to be trained on their new Web storefront must install Version 8.11.20 or higher in order to schedule training.

Version 8.11 EnsiteEBS Conversion Only Required for New SQL Applications ECi released DDMS® Version 8.11, Tuesday, Nov. 21, 2006, and began shipping in waves to customers who requested the software update. This message is from your ECi Technical Support team, to provide guidance as you implement groundbreaking new features.

Important Parameter Must Be Set Prior to Importing Data Into SQL We have discovered an important parameter setting was missing from the documentation for the new EnsiteEBS Utility. This parameter affects dealers who plan to use the new SQL applications, such as Customer Price Plans and Price Modeling. Before you import your data into the SQL database with the EnsiteEBS Utility, you must first set the (LØ) Global Master Parameters setting, “Using RoadRunner?” to Y. If you have already imported your data into SQL, all you have to do is set this parameter and then re-import your data and recent sales journals.

ECi Releases DDMS 8.11 Customer Price Plans, Price Modeling, Kimball® and National™ P/Os via PSN, Machine Meter Enhancements, SQL Reporting of Sales Data

DDMS 8.10 General Release

ActionEmco Communications Issues in DDMS/DDMS Sept. 29, 2006 — ActionEmco has confirmed an issue that affects electronic communications with the DDMS/DDMS® system, whether PSN, modem, or other channel. As Thursday, Sept., 28, 2006, the ActionEmco system uses longer IDs in P/O acknowledgements and electronic invoices. Instead of the seven digits that the DDMS/DDMS system currently accepts, the ID is now eight digits.

As a result, when the ActionEmco system sends an acknowledgement of your purchase order, the last digit will be dropped before it writes to the DDMS system. The discrepancy affects your efficiency in tracking ActionEmco shipments or making returns to them. The greatest impact will be for dealers who receive electronic invoices from ActionEmco, because the discrepancy will cause ActionEmco postings to fail.

ECi programmers and testers are diligently working on a solution. If these issues affect you, please email ddmssupport@ecisolutions.com to request the software update in reference to QC#51533. Please include your account number and shipping address for confirmation purposes.

ECi releases DDMS Version 8.10.40 Software Update
August 28, 2006 — ECi released a software update for DDMS®. Version 8.10.40 includes the following enhancements and corrections:

• Enhanced the Goods and Services Tax (GST) rate settings and calculations so that when Canadian dealers must change the current tax rate to comply with government requirements, they can retain historical tax rates and specify their expiration dates. Every DDMS report or historical view that contains sales tax calculations will figure taxes based on the invoice date to determine whether it uses the current rate or a historical GST rate. For detailed instructions on the (LØ) Global Parameters screen and the (LGU) GST Tax Table screen, see your online help or “Chapter 1: Fields in the (LØ) Screen” and “Chapter 75: Fields in the (LGU) Screen” in the DDMS Parameter Manual. This change will NOT require any file conversions. Canadian dealers will be able to implement with the following parameters:
  1. When Canada mandates a new GST Tax rate, update the Tax % field in the (LØ) Global Parameters screen.
  2. Use the new [G] action on the (LØ) to add the expired GST% rate and date in the (LGU) GST Tax Table screen.
     
• Enabled ECi to provide new Private Supply Network (PSN) services for furniture manufacturer Global Industries. See Setting Up and Using the Global Industries PSN for DDMS (pdf).
• Enabled selected dealers to beta test PSN services with office products vendors Pens Plus, Inc. (see setup pdf), and O'Henry (see setup pdf).
• Corrected a number of other issues, as detailed in Program Updates for Version 8.10.40.
• Contained Program Updates for Version 8.10.22-A

ECi Releases DDMS Version 8.10.22 Software Update August 1, 2006 — ECi released a software update for DDMS®. Version 8.10.22 includes the following corrections:

• Resolved an issue with payments to multiple vendors with one check in Accounts Payable.
• Resolved other issues that affect furniture and machine dealers, as detailed in Program Updates for 8.10.22.
• Contained Program Updates for Version 8.10.21
• Contained Program Updates for Version 8.10.20

Version 6.1.102

Version 6.1.102 Software Update FAQs On Feb. 19, 2004, we shipped the Version 6.1.102 software update to all customers. To help ensure that your software update goes smoothly, we would like to share answers to some frequently asked questions (FAQs)

DDMS is releasing Version 6.1.107A to resolve the following issues in Version 6.1.102:

• Issues with the new Auto-Receive feature when transmitting to United via PSN. Please note that the new Auto-Receive feature is not to be confused with the established Pre-Receive process. Also note that Auto Receive does work when transmitting to United Stationers via modem. You can also use Auto Receive when transmitting to S.P. Richards and ActionEmco, regardless of whether you use the PSN or a modem. We reported this issue in a mass email Thursday, Feb. 19, titled "Version 6.1.102 Software Update FAQs."
• Issues with the new Multiple Credits feature when you inquire on a credit invoice through Order Entry. This problem only occurs in order entry; the special lines that identify the original invoice the credit affects do not appear. The special lines are displayed when you inquire on the invoice in the accounts receivable application. We reported this issue in a mass email Thursday, Feb. 19, titled "Version 6.1.102 Software Update FAQs."
• An error message that appears in the graphical Purchase Order Entry application when final-receiving purchase orders. For more information, see the release note below titled "Final-Receiving P/Os Triggers Error Message in Graphical Software," which was announced Friday, Feb. 20.
• Issues in Approval Link 2.0 when scanning American Express credit cards.

If you use any of these features, please send a request for Version 6.1.107A to ddmssupport@ecisolutions.com, and include your DDMS account number, contact name, company name, shipping address, and phone number. We will be happy to ship Version 6.1.107A to you via United Parcel Service (UPS) Ground.

We apologize for any inconvenience you may be experiencing. Thank you for your patience.

Remember, you can now find information and documentation for the additional software in your product packages in Getting Started With Your New Products.

Final-Receiving P/Os Triggers Error Message in Graphical Software

We have found an issue in Version 6.1.102 that affects final-receiving purchase orders in graphical software.

In graphical P/O Entry, if the Pre-Receive flag is set to Y, and no changes are made after the purchase order is pre-received, the system will display the following error when the dealer tries to final-receive the P/O:

This issue does not affect the final-receive function in text-based software. It also does not affect the newly released Auto-Receive function.

If you have loaded Version 6.1.102 and use the graphical purchasing module, you can simply final-receive P/Os in the text-based software:

1. Go to the (F) Purchase Order Entry screen. In graphical software, double-click the Purchase Order Entry icon, then click the File menu, and select Text-Based P/Os.
2. To select the [R] Receive action code, type R
3. At Vendor, press Enter. Your cursor will move to the Current P/O field.
4. Enter the P/O number you wish to final-receive, and press Enter.
5. At the “PRE-RECEIVE OR FINAL?” prompt, type F
6. If the “UP PO COST BY %” prompt appears, choose the appropriate action:
   • If you wish to increase the cost on the P/O, specify a percentage and press Enter.
   • If no change is needed, press Enter.
7. At the “VENDOR'S PACKING SLIP (INVOICE) NUMBER” prompt, press Enter.
8. At the “RECEIVE P/O ITEMS BY SCANNING” prompt, which is N by default, press Enter.
9. At the “RECEIVE UPTO ITEM” prompt, press Enter.
10. At the “IS ENTIRE P/O CORRECT” prompt, choose the appropriate action:
    • To final receive all items in the ordered quantity, type Y
    • To specify received quantities that differ from ordered quantities, type N
11. At the “ENTER STARTING ITEM NUMBER OR RETURN FOR ALL” prompt, choose the appropriate action:
    • To final receive all items in the ordered quantity, press Enter and go to step 15.
    • To specify received quantities that differ from ordered quantities, enter the item number you want to start with in the stock number field.
12. Item Receiving fields appear across the bottom of the screen. The cursor moves to the Recv [ ] field. Enter the quantity you are receiving for the specified item and press Enter.
13. If you enter a greater quantity than was ordered, the “SPREAD OVER ITEMS” prompt appears.
    • To use the surplus quantity to fill other lines with the same item for different pick ticket numbers, and then let the surplus update on-hand quantities, type Y
    • To apply the entire quantity to the displayed line entry and let the surplus update on-hand quantities, type N
14. Repeat steps 12–13 for any additional line items.
15. At the “END OF P/O - PRESS ANY KEY TO CONTINUE” prompt, press Enter. The cursor returns to the Current P/O field.
16. Repeat steps 4-15 to receive additional P/Os.
17. When you are finished, press Esc three times until you return to the Master Menu.

For more information about receiving P/Os in text-based software, see Chapter 8: Receiving Purchase Orders in Book V: Purchasing and Communications

We apologize for any inconvenience this issue may cause, and are currently working to correct it (DDMS Tracking #40073). Once we have finished and tested these corrections, we will send you the corrected software.

Version 6.1.70–6.1.70-A

Dealers have reported an issue with zip code routing for S.P. Richards USA Express orders in versions 6.1.70 - 6.1.70-A.

Usually, USA Express orders are routed to the S.P. Richards branch nearest to the customer’s zip code. In version s6.1.70 and 6.1.70-A, zip code routing is not being set properly. As a result, USA Express orders are being routed to the S.P. Richards branch closest to the dealer, the branch normally used for regular drop-ship or wrap-n-pack orders.

We have corrected this issue and are releasing the correction in Version 6.1.70-B. If you are running 6.1.70 or 6.1.70-A, and use S.P. Richards' USA Express national drop ship service, this issue affects you. We will ship this version automatically to all dealers who received 6.1.70 or 6.1.70-A. If you have not already been notified, please send a request for Version 6.1.70-B to ddmssupport@ecisolutions.com, referring to DDMS Tracking #38602.

Version 6.1.56

1. Some electronic invoices are posting to the wrong General Ledger department. This is a recurrence of the electronic invoicing issue in version 6.1.44.
   
   If you are affected by this issue, please request version 6.1.56A, which includes the correction.
   DDMS Tracking #37147

Version 6.1.44–6.1.52

1. Retail Xpress point-of-sale stations only: You cannot print from Retail Xpress point-of-sale stations using versions 6.1.44, 6.1.51, or 6.1.52.
   
   If you use Retail Xpress, do not load versions 6.1.44, 6.1.51, or 6.1.52 until we release a corrected version.
   
   If you have already loaded versions 6.1.44, 6.1.51, or 6.1.52, please notify DDMS Customer Service. We will ship you a correction as soon as it's available. DDMS Tracking #37410

TBL Server 4.23

1. Windows platform only: This version of TBL Server does not communicate with printers that use lower-case names (printers pa or pb, for example).
   
   We shipped TBL Server 4.23 with version 6.1.51 of our DDMSducts. If you installed version 6.1.51, you probably also installed TBL Server 4.23.
   
   If you have already installed version 6.1.51, please call DDMS Support, and request a copy of TBL Server 4.22; we'll ship you a copy at our expense.
   
   If you received version 6.1.51, but have not yet installed it, please install the software without installing TBL Server.
   
   We are currently shipping version 6.1.52 with TBL Server 4.22, which is not affected by this issue. (To find out which version of TBL Server your software CD includes, please check the CD label.) DDMS Tracking #37332

TBL Server 4.16

1. Windows NT 4.0 users only: If your DDMS server uses Windows NT 4.0, installing TBL Server 4.16 or later may prevent you from using TBL Config to make changes. If you experience this problem, you can resolve it by updating your DDMS server in the following ways:

• Internet Explorer: make sure have version 4.01 (with Service Pack 2) or later
• Windows NT: make sure you have Service Pack 5 or later
• MDAC: make sure you have version 2.6 (TBL Server 4.24 will install this for you automatically)

  
  For detailed instructions, see Tech Note #240: Updating Windows® NT to Use TBL Server 4.16. TBL Server 4.24 resolves this issue by checking for the proper Windows NT and Internet Explorer versions during installation. If you do not have new enough versions, installation stops, and a warning message appears. In addition, TBL Server 4.24 will automatically install MDAC 2.6 if you need it. DDMS tracking #37123

Version 6.1.44

1. Some electronic invoices are posting to the wrong General Ledger department. If an item on the invoice belongs to a numeric item department, the system posts it to department 10. This requires a manual adjustment.
   
   Items that belong to alphabetic item departments are not affected. The next release of Version 6 will correct the problem. If you have Version 6.1.44, we will ship you the next release at our expense. DDMS Tracking #37147
2. Dealer Station^® DDMS Edition only: The first line item on a ticket does not appear when you display an existing order; however, the total includes the missing item. This display issue occurs when retrieving orders placed on hold, reviewing orders via order history, and when approving an order. The missing item does not print, either, but it is still part of the order.

   We have corrected this display issue in version 6.1.44-A of our DDMSducts. If you have Dealer Station DDMS Edition and version 6.1.44, we will automatically ship you version 6.1.44-A at our expense. DDMS tracking #36948

Version 6.1.43

1. Graphical order entry history: If you print a status 8 pick ticket from the graphical Order Entry History window, it automatically moves to status B. We corrected this issue in version 6.1.44, and have shipped 6.1.44 at our expense to each customer who received 6.1.43. DDMS tracking #36812
2. Building P/Os in Graphical Furniture Order Entry: If you build a P/O through the graphical furniture order entry application, the system does not pre-mark items for the appropriate vendor.We corrected this issue in version 6.1.44, and have shipped 6.1.44 at our expense to each customer who received 6.1.43. DDMS tracking #36816

Version 6 General Release

1. Sparco Pricing Matrix Software Users Only: Sparco's Pricing Matrix software used with DDMS Version 5 is not compatible with Version 6. If you use the Sparco Pricing Matrix software, you can request an updated software CD from your S.P. Richards representative.
   
   (Note: This pricing matrix software is not the same as the matrix pricing files found on the quarterly O/PUS Update or BPIR services.)
   
   

1. Text-based Order Entry only: If you place an item with a preferred substitute on an order, the screen scrolls up one line when you complete the line item, and the cursor appears in the Sell field. The display will be disrupted for the rest of the order, making it difficult to complete. This is strictly a display issue; your data is not affected.
   
   We have corrected this issue, and are releasing the correction in text-based Version 5.10.141-B. If you are affected by this issue, please request Version 5.10.141-B. DDMS tracking #36598
2. PSN with United only: If you transmit purchase orders using the Wrap-N-Label or drop ship features, some transmissions may be rejected as duplicate P/Os.
   
   Note: This issue does not affect the stock and price check feature for any vendor, price plan downloads via the O/PUS® PSN, or Internet Purchasing for any other vendor.

   This issue only affects you if you meet all of the following conditions:

   1. You installed Version 5.10.141.
   2. You use the PSN service for wholesaler communications with United Stationers.
   3. You submit several purchase orders at the same time using the drop ship or Wrap-N-Label features.

We have corrected this issue in Version 5.10.141-A, and we are automatically shipping this version to all PSN users. If you are affected by this issue, and have not yet loaded Version 5.10.141-A, you may use one of the following temporary solutions:

• Turn on Consolidated W-N-L for United Stationers. This will change how United's wholesaler acknowledgment is formatted. Also, United will send one bill, rather than separate bills for each W-N-L or drop ship order.

—OR—

• Go back to using your modem for communications with United Stationers. This will also turn off your online stock and price checks with United Stationers, but will not affect communications with any other vendor.

If you wish to turn on Consolidated W-N-L for United Stationers: edit your United communication parameters by following these steps:

1. Go to the (L6F) United Communications screen. (In graphical software, double-click the Keyop Menu icon, double-click the Parameters icon, select the [6] Vendor & Wholesale Communications code, and then select the [F] United code.)
2. At Loc, press TAB to accept the default location or enter another location and press ENTER.
3. Tab to the Consolidated W-N-L field and type Y
4. Press ENTER. Your cursor appears in the Acct ID field.
5. Press ENTER. Your cursor appears in the (L6) Vendor & Wholesale Communications menu.
6. Press the ESC key until you return to the Main Menu.
   

If you wish to go back to using your modem for communications with United Stationers: edit your United communication parameters by following these steps:

1. Go to the (L6F) United Communications screen. (In graphical software, double-click the Keyop Menu icon, double-click the Parameters icon, select the [6] Vendor & Wholesale Communications code, and then select the [F] United code.)
2. At Loc, press TAB to accept the default location or enter another location and press ENTER.
3. Tab to the United Direct field and type N.
4. Press ENTER. Your cursor appears in the Acct ID field.
5. If you use Automated Short Buy, tab to Interlink System ID, and press the SPACE bar four times to remove the ID. Then go to Step 6.
   If you do NOT use Automated Short Buy, go to Step 6.
6. Press ENTER. Your cursor appears in the (L6) Vendor & Wholesale Communications menu.
7. Press ESC until you return to the Main Menu.

1. Text-based software only: The Like Item Substitute and is.group JWOD (also known as is.group Block and Sub) features do not work properly in text-based order entry. These features do work correctly in the graphical software.
   
   We have corrected this issue, and are releasing the correction in text-based Version 5.10.132-A. We will ship this version automatically to all is.group members. If you are affected by this issue and are not a member of the is.group, please request Version 5.10.132-A. DDMS tracking #35727
   
   
2. Report Writer: When tabbing through the C-INFO file in the (+W) or (+Z) screens, you cannot move to the List field.
   
   We have corrected this issue, and are releasing the correction in 5.10.132-A. We will ship this version automatically to all is.group members. If you are affected by this issue and are not a member of the is.group, please request Version 5.10.132-A. DDMS tracking #35745

1. Dealer Station^® DDMS Edition and is.D-Force only: One of the new features in Dealer Station DDMS Edition 2.11 and is.D-Force 2.11 lets you prevent pre-allocation of inventory. We have found and corrected two issues that can occur if you enable this feature. (It is enabled if you set the Pre Allocate Inventory parameter in your Dealer Station Site Preferences to N.) These issues are:
   
   
   • The DDMS system was not properly identifying National Drop Ship orders. This issue occurs for accounts that have the National Drop Ship field set to Y. (This field is in the Customer window on graphical systems, and in the (A) Customer Master screen on text-based systems.)
     
     
   • Customers cannot retrieve their hold orders after you complete day-end procedures on the day the order was placed. (This includes orders awaiting approval, as well as orders that a customer places on hold.)
     
     
   We shipped a correction diskette to all Dealer Station DDMS Edition and is.D-Force customers on December 19, 2002, via UPS Ground.
   
   
2. If you use Approval Link™ and your system has an older copy of the utility extensions (version 1.11 or earlier), you may not be able to process credit cards after loading the Version 5 general release. If you're affected by this issue, follow these steps:
   
   
   1. Open Windows Explorer, and navigate to the DDMS folder, then the Utilext folder.
   2. Double-click the utilext_applink.ini file. Your system will open the file in Notepad or a similar text editor.
   3. Copy the following text by highlighting it and pressing the CTRL and C keys at the same time:
      
      AppLinkUtil_securetransact=false
      
      
   4. Look for the line above in your utilext_applink.ini file.
      1. If the line is there, go to Step 9.
      2. If the line is not there, continue with Step 5.
   5. Click on a blank line at the end of your open utilext_applink.ini file.
   6. Paste the text into the file by pressing the CTRL and V keys at the same time.
   7. Save your change by clicking the File drop-down menu and then clicking Save.
   8. Close Notepad. If you needed to add the line of text, the procedure is complete.
   9. If your utilext_applink.ini file already has the line of text shown in Step 3, please call Support for assistance.

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Last modified: 10/31/2011 5:19 PM