O/PUS® Update Notes & News

  Current Next
OPUSInstall (Alt) 6/25 9/27
Logon Support Portal: Software Downloads
OPUS FYI² 6/25 9/27
OPUS 6/25 9/27
OPUSTPA 6/25 9/27
OPUSCAN 7/1 10/1
SPR-SEP Monthly 8/26 11/1
UNI-SEP Monthly 8/26 11/1
SSDpricing
 7/1 10/1
FAQs 8/25  
How-To Doc /8/25  
O/PUS News 8/26  
Saturday Support 7/3 9a-4p CDT 10/2

Before you load your O/PUS quarterly catalog update, check here for late-breaking news, including any corrections after releasing OPUSInstall, OPdb, and FYI² Notes for the current quarter.

See also O/PUS Quarter-End Procedure FAQs & Doc.

Get Adobe ReaderTo open, read, and print portable document files (PDF), install the Adobe Reader software. Enable the browser plug-in or add-on as needed.

3rd Quarter 2010
(Pricing Effective July 1)

8/26/2010: Get Monthly Price Files for September Via O/PUS PSN

We are happy to announce that all standard monthly files are available now for download via PSNControl from S.P. Richards and United Stationers.

Some dealer-specific plans may be provided later. When you use PSNControl to download the files, the Transfer List date display will indicate when any vendor pricing file was last updated.

ProductPro™ and FurnitureAdvantage™ programs are usually ready to download on the first Monday of the month — in this case, due to the Labor Day holiday, S.P. Richards plans to release them Tuesday, September 7.

All files can be processed using the U_SPR and U_UNI loading programs via graphical multiloaders (UpdateSPR.exe and UpdateUNI.exe) or text-based (+IFP).

For additional details, see:

 

7/29/2010: Get Monthly Price Files for August Via O/PUS PSN

We are happy to announce that all standard monthly files are available now for download via PSNControl from S.P. Richards and United Stationers.

Some dealer-specific plans may be provided later. When you use PSNControl to download the files, the Transfer List date display will indicate when any vendor pricing file was last updated.

ProductPro™ and FurnitureAdvantage™ programs should be be ready to download on the first Monday of the month — in this case, August 2.

All files can be processed using the U_SPR and U_UNI loading programs via graphical multiloaders (UpdateSPR.exe and UpdateUNI.exe) or text-based (+IFP).

For additional details, see:

 

7/7/2010: Quarterly Web Storefront Catalog Updates July 9-11

ECi Content Services and Operations will update your Web storefront servers with new quarterly catalog images and content THIS WEEKEND:

  • Starting at 11 pm CDT Friday, July 9
  • Ending by 8 pm CDT Sunday, July 11

This maintenance affects the following sites:

  • ECinteractive®
  • is.D-Force® 2
  • Original is.D-Force®
  • Dealer Station®
  • Dealer Station® Xtended

The content load is in addition to ECi's standard data center maintenance tasks
(www.DDMS.com/support/massfax/dcMtceWindow.htm). As a result, this weekend requires an extended maintenance window.

You may wish to set up or adjust your site's Automatic Scheduled Maintenance and site text, if applicable. For details, see your online help.

While the Web server is offline, you and your customers will be unable to connect to your storefront site. We will notify you via email with any updates on Sunday, when you may test item searches or resume administration of your site.

7/1/2010: O/PUS Super Store Data Update Files Ready to Load

O/PUS has completed processing and testing the Super Store item and pricing update files from Trade Service, and made them available to download via PSNControl.

Using your PSNControl software, you can download either of two super store data files:

  • The standard edition (filename SSDitems) includes super store name and SKU -- FREE as part of your O/PUS subscription.
  • The premium edition (filename SSDpricing) includes everything in the standard edition, but also includes pricing, units of measure, and packaging information. When you download the SSDpricing file in PSNControl each quarter, the software will prompt for a new authorization code.

PRICING AUTHORIZATION NOTE: The premium SSDpricing update is offered by Trade Service for an additional fee and requires a new authorization code each quarter(*); last quarter's authorization code has expired. To authorize the pricing update for this quarter, you must give Trade Service the "request" code that you may obtain while downloading the file in PSNControl, or when you attempt to begin the SSD Update.

  • Dealers who signed up for an annual subscription to SSDpricing updates should have received their authorization codes for four quarters if you have called Trade Service at least one time. If you haven't called them or have misplaced your codes please contact Trade Service at 866-561-5940, Monday through Friday 8 am to 5 pm PST.

The SSD Update is a completely optional post-load procedure. We recommend that you run the SSD Update only after you have completed all your other O/PUS quarter-end and post-load procedures. Although your SSD Update settings take only a few seconds, data processing may take an estimated 90 minutes.

Trade Service recommends using the Super Store pricing data as a "benchmark" position from which to develop your own customer-specific pricing. The Office Depot and Office Max pricing represent a single national price, while the Staples pricing has been broken down into three broad U.S. regions (Western, Mid-Western, and Eastern). Please be aware that the pricing data may not reflect your exact geographic location nor any variance that may be due to special or temporary promotional pricing.

Note: Quill and Corporate Express only provide item cross-reference data; they do NOT provide pricing data. In addition to item cross-references, Trade Service obtains "Single National Pricing" data for Office Depot and Office Max, and "Regional Pricing" (West, Midwest, and East) for Staples.

For detailed instructions on using the Super Store Data, see Super Store Data Update (pdf).

7/1/2010: Canadian FYI² Notes, Update Files Ready to Load

Thursday, July 1, 2010 — O/PUS published FYI² Notes for O/PUS Canadian Customers for the 3rd quarter of 2010.

O/PUS has processed and tested this quarter's item and pricing updates for the O/PUS Opdb Canadian file. The files are available to download from the O/PUS PSN as of 2pm CDT Wednsday, April 7.

ECi DDMS Technical Support offers complimentary complimentary Quarter-End Saturday Support for Canadian dealers on Saturday, April 10, 2010, 9 AM - 4 PM Central Time.

During Canadian Quarter-End Saturday Support, you can contact ECi DDMS Technical Support with questions relating to quarter-end O/PUS procedures, by calling 800-366-4778. There will be no charge for questions about your Canadian quarter-end O/PUS procedures.

However, if your call is AFTER SCHEDULED HOURS, or NOT RELATED to Canadian quarter-end O/PUS issues, you may be billed for 24/7 support. Faxes and emails to ECi DDMS Technical Support will not be processed until regular business hours resume Monday morning.

6/30/2010: Period End, Independence Day and Technical Support

Period-End Saturday Support July 3

ECi DDMS again offers Saturday support for period-end and O/PUS quarter-end procedures:

Saturday, July 3

9 am – 4 pm Central Daylight Time.

No Phone Calls during Saturday Support.

For assistance at no charge on day-end, month-end and quarter-end O/PUS procedures, please send your question via portal or email

Closed for Independence Day July 5

ECi will be closed Monday, July 5, to observe Independence Day.

However, 24/7 Support will be available during the holiday when calling our standard Technical Support number, 800-366-4778.

As always, calling Technical Support during a holiday or outside of business hours (7 AM to 8:30 PM Central Time, Monday through Friday) is billable unless you subscribe to 24/7 Support services.

Meanwhile, we wish you a safe and happy holiday!

6/25/2010: O/PUS Ready to Load

We sent O/PUS Update Notes: 3Q2010 Ready to Load to all O/PUS customers.

6/25/2010: Download OPUSInstall Software Update

O/PUS released software updates in OPUSInstall for download now via ECI Customer Support Portal. Each quarter, you need to download and run OPUSInstall. The quarterly release of OPUSInstall includes any enhancements, vendor parameters (described as needed in FYI² Notes) or other software changes that may be necessary to update your Item database with this quarter's data:

  • Updated! PSNControl Version 1.1.199 or higher.
  • Updated! O/PUS SIMPLE Version 1.1.548 or higher.
  • Updated! UpdateSPR.exe Multiloader v00616a or higher.
  • Updated! UpdateUNI.exe Multiloader v00616a or higher.
  • Super Store Data Update Version 1.0.0.122 or higher. (no change)
  • Instant Contract Eraser 1.0.0.0 or higher. (no change)

Now you can securely download your DDMS software from the ECi Customer Support Portal at your convenience!

IMPORTANT: The members-only ECI Customer Support Portal's page of Software Downloads is the primary method of delivery for all DDMS software.

Customer Portal: to log in the first time, check I forgot my password.To download and run O/PUS Install:

  1. Go to support.ECiSolutions.com
  2. Enter your unique Email Address.
  3. Enter your password (For a temporary password, check the I forgot my password checkbox.)
  4. Click Submit.
  5. If this is your first time, don't miss Andrew's 10-minute video Guided Tour on portal features and his 2-minute video on downloading the latest software. These are available on the login page above the sign-in box.
  6. If you requested a temporary password via email, click the link in your email to log in. At the prompts, change the password to one you can easily remember.
  7. Click Software Downloads on the button bar at the top.
  8. Select OPUS from the Product Line drop-down box, or scroll down to the OPUS heading.
  9. Click OPUSInstall heading, and follow the instructions there.

If you are having issues logging in or getting your password, please call your support team and they can walk you through the process.

* The OPUSInstall software update is alternatively available here.

6/25/2010: FYI² Notes Published With News For This Quarter

O/PUS published FYI² Notes for the 3rd Quarter 2010. In this issue:

  • S.P. Richards, United Monthly File Updates Included in Q2 Load (updated for -APR)
  • Free O/PUS Refresher Again Tuesday, March 30
  • ECi Offers Complimentary Saturday Support Via Email/Portal March 27
  • OPIDS Consolidates MAC Code KNM for Konica, Minolta, and QMS
  • Download O/PUS Software Updates via ECi Support Portal
  • ECi DDMS Professional Services Can Load O/PUS for You
  • Updated EBS SQL Steps for Quarter-End (step 3 FULL import)
  • Other Reminders
  • Complete Your Quarterly Update in Three Stages
  • Vendor Notes
  • Contracts, Flyers & Programs

 

6/15/2010 — Anticipated Dates for 3rd Quarter 2010

As shown in the chart at the top of this page, ECi DDMS Technical Support anticipates the following release dates for 2nd Quarter O/PUS® Multi-Vendor Catalog Updates and related events:

  • OPUSInstall.exe, OPUS, OPUSTPA, and the FYI² Notes newsletter are all slated for release the week of June 28.
  • Saturday Support July 3: ECi DDMS Technical Support offers Period-End Saturday Support and O/PUS quarter-end procedures will be available Saturday, July 3 from 9 am – 4 pm Central Daylight Time. No Phone Calls during Saturday Support. For assistance at no charge on day-end, month-end and quarter-end O/PUS procedures, please send your question via portal or email.
  • We expect to receive the monthly update files from S.P. Richards and United Stationers in time for inclusion within the OPUS file. Pending receipt and testing, there should be no need to download or process UNI-JUL or SPR-JUL separately at this time. We will notify you via email and on the portal if these circumstances change.
  • Super Store Data (SSDitems and SSDPricing) is slated for July 1.
  • ECi Content Services and Operations will update Web Storefront servers (Ecinteractive, is.D-Force 2, Dealer Station, is.D-Force, and Dealer Station Xtended) on the weekend July 10-11 from Saturday at 8 am through Monday at 7 am Central Standard Time.
  • OPUSCAN is slated to be released July 10.
  • UNI-AUG and SPR-AUG are slated for August 1.
  • UNI-SEP and SPR-SEP are slated for Sept. 1.

 

6/15/2010 — Free O/PUS Refresher Training Friday, June 25 or Tuesday, June 29

ECi offers free Web-Based refresher training to review parameters and procedures and learn what's new for this quarter. For details and to register, see the announcement, Join Us for Your Free O/PUS Refresher!

Archives

For news and FYI² Notes from previous quarters, click here for our Archives page.

Return To Top