Your RoadMap-Specific 2010 KeyOps Is Online Now

To help you prepare for year-end, this first bulletin in a series of hints is here to answer your frequently asked questions about new year-end procedures, training, and period-end support:

A: What's New for Year-End 2010?

We completely updated year-end procedures with new streamlined steps in the Year-End 2010 KeyOps. This year, there are 10 notable changes. More »

B. What Do I Do First to Prepare?

Use this checklist of 7 steps. More »

C: When are ECi's Holiday Closures?

ECi closes its offices on the nearest weekdays to observe Christmas Eve and Day and New Year's Day. Support during holidays is billable. More »

D: When is DDMS Free Period-End Support?

Majority rules on our Saturday Support survey: you'd rather have us available — free via email and portal — on Friday, Dec. 31, not New Year's Day . More »

E: What Training Can I Get for Year-End?

We have O/PUS and Year-End training, plus new classes on Periodic System Maintenance, and Closing (and Reopening) General Ledger — all free! More »

F: Can I Get a Walk-Through of My Steps?

Individualized step-by-step guidance on year-end is beyond the scope of your regular support team. Try DDMS Professional Services! More »

G: What Other Year-End Hints are Coming?

We will email you practical Year-End Hints every week in December. More »

November 19, 2010

Need Help? (800) 366-4778 • https://support.ecisolutions.com • ddmssupport@ecisolutions.com