This page contains copies of the principal mass emails from
ECi DDMS Technical Support in the last few months. (Mass
emails may be sent to all current DDMS customers, all O/PUS
customers, all ECinteractive or Dealer Station customers,
or other large populations using products supported by ECi Technical Support.) The most recent communication
appears at the top of the list.
- 2/25/2010: Get Get Monthly Price Files for March Via O/PUS PSN
-
We are happy to announce that all standard monthly files are available now for download via PSNControl from S.P. Richards and United Stationers.
Note: The United Stationers March file includes all changes that occurred since the posting of the February file, including the mid-February price changes that were effective Feb. 22.
Some dealer-specific plans may be provided later. When you use PSNControl to download the files, the Transfer List date display will indicate when any vendor pricing file was last updated.
All files can be processed using the U_SPR and U_UNI loading programs via graphical multiloaders (UpdateSPR.exe and UpdateUNI.exe) or text-based (+IFP).
For additional details, see:
- 2/24/2010: Announcing DDMS 8.21.60 Maintenance Release
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Announcing DDMS 8.21.60
- 2/18/2010: United Stationers Releases Mid-February Price File Update
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Thursday, Feb. 18, 2010 — United Stationers has released a mid-month price file update effective Monday, Feb. 22.
This release includes the changes announced in United Stationers' Jan. 23 message with the subject Cut-Sheet Paper Prices Increasing. Price increases from major paper mills affect a significant number of paper-category SKUs. If you have questions about this change, please contact your United Stationers account manager.
O/PUS has processed the updated price file and posted it as UNI-FEB2 along with all updated price plans on the O/PUS PSN. The quickest recommended method is to load the file UNI-FEB2, using the same steps as you would load a monthly price plan update.
All files can be processed using the U_UNI loading programs via the graphical multiloader (UpdateUNI.exe) or text-based (+IFP). For additional details, see United Stationers Monthly Price Plan Update.
Note: Some dealer-specific plans may be provided later. When you use PSNControl to download the files, the Transfer List date display will indicate when any vendor pricing file was last updated.
We anticipate being able to release separate monthly updates for March 2010 toward the end of next week.
Q: If I have not yet loaded the regular Monthly file (UNI-FEB), do I need to load it before I load the UNI-FEB2?
A: NO, the UNI-FEB2 includes the UNI-FEB data as well as the changes to paper prices?
Q: Will we still post March monthly file for United?
A: Yes. March file will be posted in the normal time frame.
Q: I had rather wait and update my system with the March file. Will the March file contain these paper price changes in UNI-FEB2?
Q: Yes. March file will have any changes that occurred since the posting of the February file.
- 2/17/2010: Announcing DDMS 8.21.40 Maintenance Release
-
Announcing DDMS 8.21.40 The ECi DDMS Version 8.21.40 maintenance release is available now for Download via the ECi Support Portal. In this release announcement, you'll find enhancements accommodate new requirements for new VISA Level 3 Government/Corporate Purchasing Card Requirements via Approval Link™, and for new HON® furniture ordering system logins via the ECi PSN (Private Supply Network).
- 2/4/2010: Announcing ECinteractive and is.D-Force 2 Version 9.1.6.2.2976 Maintenance Release
-
See Announcing ECinteractive and is.D-Force 2 Version 9.1.6.2.2976 Maintenance Release
- 1/21/2010: Announcing DDMS 8.21.20 Major Release
-
Announcing DDMS 8.21 The ECi DDMS Version 8.21.20 major release is available now for Download via the ECi Support Portal. In this release, you'll find Windows 7 Pro compliant client workstation installation, enhanced sync between text-based and SQL period-end reports, location-specific sales tax improvements (formerly called CCH Taxing), furniture project management user security templates, machine Work Order Warranty Detail, ServiceTrak for Windows laptops, and over a hundred other high-priority improvements to the usability and flow of your DDMS business system software.
- 1/12/2010: Upgrade Approval Link Before TSYS Scraps POS-partner Feb. 1
-
POS-partner's holding company, TSYS Acquiring Solutions, is suspending its support for POS-partner credit card transactions effective Monday, Feb. 1.
ECi Technical Support wanted to inform you of the migration options that DDMS supports:
- Approval Link™ 4.0 for NET1 (ECi Preferred Vendor)
- Approval Link™ 3.0 for for VeriSign™ PayFlo Pro® (see clarification note)
See Upgrade Approval Link Before TSYS Scraps
POS-partner Feb. 1.
- 1/6/2010: O/PUS MultiLoader Issue With Existing Contracts, Dates
-
We sent MultiLoader Issue With Existing Contracts, Dates to a short list of affected dealers who downoaded a specific version of the O/PUS UpdateUNI.exe multiloader software.
- 1/5/2009: ECi Loads Quarterly Web Content THIS WEEKEND
-
See ECi Loads Quarterly Web Content THIS WEEKEND
- 12/31/2009: Super Store Data Updates Ready to Load
-
See Super Store Data Updates Ready to Load
- 12/31/2009: O/PUS Parameters to Review for 1st Quarter
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See O/PUS Parameters to Review for 1st Quarter
- 12/31/2009: Last Minute Year-End Hints for a Happy 2010!
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Last Minute Year-End Hints for a Happy 2010!
- 12/29/2009: Year-End Hints: Ready for 2009 Tax Reports & First Payroll of 2010
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Year-End Hints: Ready for 2009 Tax Reports & First Payroll of 2010
- 12/23/2009: Holiday Closures and Period-End Saturday Support
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ECi Holiday Closures and Period-End Saturday Support
- 12/23/2009: Year-End Hints: Yes, You Can Close 2009 General Ledger Now
-
ECi DDMS Year-End Hints: Yes, You Can Close 2009 General Ledger Now To help you prepare for year-end, this third bulletin in a series of hints is here to answer your frequently asked questions about closing your books.
- 12/23/2009: O/PUS Ready to Load
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We sent O/PUS Update Notes: 1Q2010 Ready to Load to all O/PUS customers.
- 12/11/2009: Year-End Hints: Archiving Journals for Year-End 2009
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Archiving Journals for Year-End 2009 To help you prepare for year-end, this second bulletin in a series of hints is here to answer your frequently asked questions about renaming journals.
- 12/11/2009: Announcing ECinteractive and is.D-Force 2 Version 9.1.6 Maintenance Release
-
See Announcing ECinteractive and is.D-Force 2 Version 9.1.6 Maintenance Release
- 12/1/2009: Your RoadMap-Specific 2009 Year-End KeyOps Is Online Now
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Your RoadMap-Specific 2009 Year-End KeyOps Is Online Now Once again we look ahead to a whirlwind holiday season, with year-end procedures in the
wintry mix! This is the first in a series of messages to help you prepare for year-end. The focus of this message is what's new this year, proactively start your checklists, mark your calendar and locate training to help you prepare to close this year's business.
- 12/1/2009: Announcing DDMS 8.20.40 Maintenance Release
-
Announcing DDMS 8.20.40 The ECi DDMS Version 8.20.40 maintenance release is available now for Download via the ECi Support Portal. In this release announcement, you'll find a short list of software changes.
- 11/24/2009: Get Get Monthly Price Files for December Via O/PUS PSN
-
We are happy to announce that all standard monthly files are available now for download via PSNControl from S.P. Richards and United Stationers.
Some dealer-specific plans may be provided later. When you use PSNControl to download the files, the Transfer List date display will indicate when any vendor pricing file was last updated.
All files can be processed using the U_SPR and U_UNI loading programs via graphical multiloaders (UpdateSPR.exe and UpdateUNI.exe) or text-based (+IFP).
For additional details, see:
- 10/20/2009: Announcing DDMS 8.20.0 Major Release
-
Announcing DDMS 8.20.0 The ECi DDMS Version 8.20.0 major release is available now for Download via the ECi Support Portal. In this release announcement, you'll find a new Protect Date Limit on Customer Price Plans, an Option to Stop Updating Cost on United Stationers Pre-Receive, Contract Renewal in Graphical Serialized Order Entry, significant usability corrections to Bank Reconciliation. This release also includes dozens of improvements to the usability and flow of the installation program, EBS imports, CCH Taxing, order entry credits, short-buy and low-stock purchase orders, P/O Vendor Listings, P/O Receiving, AutoComm II, third party billing, SQL A/R Trial Balance, graphical order entry, quotes, Knoll PSN, HMI Communications, HNI communications, Job Costing Analysis, delivery tickets, graphical serialized work orders, accessories management, order entry, toner yield analysis, call monitor, machine detail, and more.
- 9/30/2009: Quarterly Web Storefront Catalog Updates Oct. 3-4
-
ECi Content Services and Operations will update your Web storefront servers with new quarterly catalog images and content THIS WEEKEND, between 8 am CDT Saturday, Oct. 3, through 8 pm Sunday, Oct. 4, 2009. This maintenance affects the following sites:
- ECinteractive®
- is.D-Force® 2
- Original is.D-Force®
- Dealer Station®
- Dealer Station® Xtended
The content load is in addition to ECi's standard data center maintenance tasks
(www.DDMS.com/support/massfax/dcMtceWindow.htm). As a result, this weekend requires an extended maintenance window.
While the Web server is offline, you and your customers will be unable to connect to your storefront site. We will notify you via email with any updates on Sunday.
You may wish to set up or adjust your site's Automatic Scheduled Maintenance and site text, if applicable. For details, see your online help.
- 9/15/2009: Launch MeadWestvaco Microsite for Calendars & Planners in ECinteractive
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Launch MeadWestvaco Microsite for Calendars & Planners in ECinteractive
- 8/28/2009: O/PUS Update:Get September Price Files Via O/PUS PSN
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SeeGet September Price Files Via O/PUS PSN
- 7/31/2009: UPDATED! Tech Tip: Don't Change or Delete Sales Tax Districts
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As a New York City sales and use tax increase takes effect August 1, 2009, there is one important tip to remember about DDMS tax districts: If your state sales tax rate changes, or if the rate changes for a particular tax district, you must create a new tax district on your system.
— And now DDMS offers a short video to walk you through the steps!
Read on »
- 7/9/2009: ECi DDMS Release Note: Version 8.19.0r1 Corrects Credit Card Link
-
Thursday, July 9, 2009 — ECi DDMS developers have released Version 8.19.0r1, which corrects the installation of Credit Card Link for NET1 Payment Solutions.
Please download the DDMS 8.19.0r1 software update — IF the following apply to you:
- IF you previously installed DDMS 8.19.0.
AND
- You use NET1 Payment Solutions for credit card authorization and processing.
AND
- When attempting to process a credit card order, UtilExt unexpectedly closes.
See how to Download DDMS Software Updates From ECi's Support Portal.
If you previously contacted your ECi DDMS technical support team on this issue and loaded the corrected CardLink_2.0.17 installation program, no further action is required on your part.
We apologize for any inconvenience that this issue may have caused you.
If you would like a copy of this software update on CD-ROM, we will be happy to ship it to you via United Parcel Service (UPS) Ground. You can request a software update CD by email ddmssupport@ecisolutions.com, including your DDMS account number, contact name, company name, shipping address, and phone number.
- 6/17/2009: ECinteractive Tips: Coupons, Categories, Demo v. Guest, Gain more Accounts
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ECinteractive Tips: Coupons, Categories, Demo v. Guest, Gain more Accounts
- 6/15/2009: Download DDMS Software Updates From ECi's Support Portal
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Download DDMS Software Updates From ECi's Support Portal
- 6/11/2009: ECi Shipping Notices Link to Delivery Tracker
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ECi Shipping Notices Link to Delivery Tracker
- 5/13/2009: ECi Solutions: Image Star Offers PSN Services
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ECi Solutions: Image Star Offers PSN Services
- 4/24/2009: ECi Solutions News: Please Update Your Address Books
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ECi Solutions News: Please Update Your Address Books
- 4/1/2009: ECi DDMS Tech Tip: Don't Change or Delete Sales Tax Districts
-
As a California sales tax increase has taken effect today, ECi DDMS Support has received a number of questions about DDMS tax districts. There is one important thing to remember: If your state sales tax rate changes, or if the rate changes for a particular tax district, you must create a new tax district on your system. Read on »
- 3/17/2009: ECi DDMS News: Update Payroll Federal Tax Tables by April 1
-
Updated! File
#2: Setting (L4) Federal Payroll Tables for 2009 (file: payFedTax09.pdf) There is a Making Work Pay Tax Credit in the Stimulus bill signed into law Feb. 17, which requires U.S. employers to implement new IRS federal tax withholding tables no later than April 1, 2009. To reflect these tax changes, you must update the affected withholding amounts on your (L4) Federal Payroll Tables screen by Wednesday, April 1. To assist DDMS customers, we have published updated instructions. See ECi DDMS News: Update Payroll Federal Tax Tables by April 1. These payroll tax withholding tables, from IRS Publication 15-T (Revised March 2009), replace the amounts that were published in IRS Publication 15 (Revised January 2009), “Circular
E, Employer's Tax Guide (Including 2008 Wage Withholding and Advance
Earned Income Credit Payment Tables).”
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