About Departments
Your customers may have several individual departments which are allowed to place independent orders. Silver Plus eNsite lets you create a separate entry for each department a customer has. Sales and credits can be posted to the individual accounts in order entry, separate sales histories can be accumulated, and departmentalized usage reports can be created. All accounts receivable transactions are posted to the master account with the Department as a subkey.
If you have a customer who requires separate billing for each department, you can then print a separate statement for each department. For each customer that you set up in this way, use a special range of consecutive customer account numbers. This lets you request usage reports for these accounts without making separate print requests. You should leave gaps in the account number range, so that you can add more departments if necessary.
You can enter a 30-character description in the Dept Name box in the Customer Master tab. This is an alphanumeric user-defined box. You can use it to enter any text that helps you access the department in Order Entry. For example, if the customer requests that you use a general ledger number for each department account, you could use this box to enter the number.
Once you set up longer department descriptions, you can view them when you view customer accounts in the Order Entry window. When you use the query feature to retrieve a customer account in order entry, the department descriptions you have set up in the Customer window are displayed. This helps you quickly choose the correct department for the order.
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