Printing Standard Serialized Reports

The Tech Recap Analysis Report shows information about your technicians’ work and travel hours, using information displayed in the Tech Recap tab.

  1. In the (EZW) Analysis Reports screen, type A in the Enter Report field. The (EZWA) Tech Recap Report Selection screen opens.

  2. Use the Sort fields to specify how the report prints. You can accept the default sort by pressing Enter, or you can specify up the three different sorts.

To sort by technician number and completion date, press Enter and go to Step 4.

 

Type T to sort by technician.

 

Type C to sort by call number.

 

Type P to sort by invoice.

 

Type D to sort by completion date.

 

Type S to sort by serial number.

 

Type # to sort by customer number.

 

Type Y to sort by service type.

 

Type E to sort by equipment type.

 

Type N to sort by system and subsystem number.

 

Type I to sort by item number.

 

Type ? to sort by call code.

  1. For each sort that you specify, the cursor moves to the Break field. In this field, specify whether to start a new page each time the sort changes. For example, you could specify call number as the first sort. In the Break field you would enter Y to print the information for each call on a new page.

Type Y to start a new page for the specified sort.

 

Type N to print the report without page breaks for the specified sort.

 

Type S to print subtotals for the specified sort, with no page break.

  1. Use the Tech # /To # fields through Stock Class /To fields to limit the information that prints on the report.

If you are not setting limits, press Enter and go to Step 5.

 

To set limits for the report, tab to the fields to limit by and enter a beginning and ending range. For example, to limit the report by range of income generated by the technician for servicing the machine, tab to the Income $ field and enter the beginning range. In the To $ field, enter the ending range.

  1. Use the System # through Length /To fields to further limit the report.

If you are not limiting by any of these fields, press Enter and go to Step 6.

 

To set limits, tab to the fields by which to limit and enter a beginning and ending range. For example, to limit the report by serial number, tab to the Serial # field and enter the beginning range. In the To # field, enter the ending range. Only items with serial numbers that fall within in this range are included in the report.

  1. Use the Call # /To# fields through the Closer # /To# fields to limit the report according to the history.

If you are not limiting by any of these fields, press Enter and go to Step 7.

 

To set limits, tab to the fields by which to limit and enter a beginning and ending range. For example, to limit by order taker number, tab to the Taker # field and enter the beginning range. In the corresponding To # field, enter the ending range. Only orders with an order-taker number that falls within this range are included in the report.

  1. In the Printer field, enter the name of the printer to use.

  2. In the Copies field, enter the number of copies to print.

  3. In the Records To Print field, enter the number of records to which to limit this report, or press Enter to include all records that meet the limits you set.

  4. In the Totals Only field, specify whether to print only totals on the report.

Type Y to include totals only.

 

Type N to include both detail and totals.

  1. At the Are You Sure prompt, type Y. The report prints.