Using the Customer Query Dialog Box
Click 
to open the Customer Query dialog box. The Name box at the top of the dialog box contains highlighted information. The first eight customers in the database are displayed. Find the correct customer by either scrolling up and down the list or by using the query feature.
You can scroll through the customer database. As you scroll up and down, additional accounts are displayed. When the correct customer is displayed, highlight the customer by clicking it.
To use the query feature, type the customer ID, department, department description, name, or phone number in the appropriate box at the top of the dialog box and press Enter. The customer you specified or the one that most closely matches it, displays at the top of the Customer Query dialog box.
When the customer is highlighted, click OK, double-click the highlighted customer, or press Enter.
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