Understanding Usage Reports
The customer usage reports provided by DDMS are one of the main service benefits that other programs and other retailers often cannot or do not provide. This extra service is an important one to many customers and gives you a competitive edge over the superstores and nonautomated dealers who do not offer similar services. These reports are designed for your customer’s use, to determine their spending for the past month or quarter, and to provide a quick and easy way for customers to track each department’s purchases. Because these reports are for the customer’s use, no cost or profit margin information is shown.
DDMS has several standard usage reports available. These reports are designed to be distributed to the end consumer and are intended to help them monitor and analyze their purchase trends and habits.
If you have several customer accounts that require three types of reports, it is easiest to identify them with a common status code in the Customer Master tab. this allows you to run the necessary report for all customers with one command.
The standard usage reports are executed though the (U) and (UR) Sales Report and Selector screens.