About Customer History

You use the Customer History Monthly Budgets tab to help you manage customer budgets. If you set up a customer with the appropriate information and the customer's sales go over the allotted budget amount, a warning displays for the order-taker in the Order Entry window (unless  you set the For Quotes Ignore Customer Restrictions box to Y in the Order Entry General Configuration Parameters).

 

DDMS stores all the budget information for the customer for the current year in the C-BUDGETS file. The C-BUDHIST file stores the budget history information for the customer for the next and last years.

 

Budget Types:

There are three types of budgets you can set up for your customers. You can have a fixed monthly budget, floating monthly budget, or a P/O budget. You can use P/O budgets to manage a standing budget, such as that of a school district, for example. Click the following links for more information about each type of budget:

 

Fixed Monthly Budget

Floating Monthly Budget

P/O Budget

 

Preparing to Use Customer Budgets:

If you're going to use the customer budgets feature, you should review two parameters in the (LG5) Additional Order Entry Parameters screen.

For more details concerning these parameters, see In the (LG5) Screen.

 

See also:

Changing Customer Monthly Budget History

Viewing Customer Monthly Budget History