Understanding Customer Files
DDMS uses a number of files to maintain customer information. Becoming familiar with these files can help you prevent errors and troubleshoot any errors that may occur. Each file is listed below, along with the function it serves.
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BUYER-LIST |
Contains customer buyers lists that are created in the Customer window. |
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C-ALIAS |
Links the customer's telephone number and name. This lets you retrieve accounts by telephone number in the point-of-sale application. This does not automatically create this index. If you want to retrieve accounts by telephone number, you must create the index using the [R] Reindex action code in the Customer window. |
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C-AUTO |
Contains auto-billing information, which is displayed in the Auto Bill List window. |
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C-AUX |
Contains customer history information, which is displayed in the Customer History window. |
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C-DISC |
Contains pricing information, which is displayed in the Order Entry tab in the Customer window. |
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C-INDEX |
Links the customer's name and account number. This lets you retrieve customer accounts by account number. |
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C-INFO |
Contains additional customer name and contract information, which is displayed in the Additional Name and Contact boxes in the Master tab of the Customer window. |
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C-MASTER |
Contains basic customer account information, such as name and account number. This information is displayed in the Master tab of the Customer window. |
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C-MSALES |
Contains customer 12-month sales history, which is displayed in the Total Sales tab of the Customer History window. |
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C-REMARK |
Contains customer information, which is displayed in the Remarks box in the Customer window. |
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C-RN-INDEX |
Links customer names to the Remote ID box in the Order Entry tab in the Customer window. This lets you query on a list of all customers when using the Microsoft Windows Remote Order Entry feature. |
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C-SALES |
Contains the customer 24-month item sales history, which is displayed in the (AS) screen.
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C-SHIPTO |
Contains the shipping address and the zone, which is displayed in the Shipping Address boxes in the Shipto/Attention tab in the Customer window. |
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C-SUPP |
Customer data file. |
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C-TAX |
Contains customer tax district information, which is displayed in the Tax District box. To display this box, click the Query button next to the District box in the Order Entry tab in the Customer window. |
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