Customer Concepts

DDMS uses a number of files to maintain customer information. Becoming familiar with these files can help you prevent errors and troubleshoot any errors that may occur. Each file is listed below, along with the function it serves.

 

BUYER-LIST

Contains customer buyers lists that are created in the Customer window.

C-ALIAS

Links the customer's telephone number and name. This lets you retrieve accounts by telephone number in the point-of-sale application. This does not automatically create this index. If you want to retrieve accounts by telephone number, you must create the index using the [R] Reindex action code in the Customer window.

C-AUTO

Contains auto-billing information, which is displayed in the Auto Bill List window.

C-AUX

Contains customer history information, which is displayed in the Customer History window.

C-DISC

Contains pricing information, which is displayed in the Order Entry tab in the Customer window.

C-INDEX

Links the customer's name and account number. This lets you retrieve customer accounts by account number.

C-INFO

Contains additional customer name and contract information, which is displayed in the Additional Name and Contact boxes in the Master tab of the Customer window.

C-MASTER

Contains basic customer account information, such as name and account number. This information is displayed in the Master tab of the Customer window.

C-MSALES

Contains customer 12-month sales history, which is displayed in the Total Sales tab of the Customer History window.

C-REMARK

Contains customer information, which is displayed in the Remarks box in the Customer window.

C-RN-INDEX

Links customer names to the Remote ID box in the Order Entry tab in the Customer window. This lets you query on a list of all customers when using the Microsoft Windows Remote Order Entry feature.

C-SALES

Contains the customer 24-month item sales history, which is displayed in the (AS) screen.

 

C-SHIPTO

Contains the shipping address and the zone, which is displayed in the Shipping Address boxes in the Shipto/Attention tab in the Customer window.

C-SUPP

Customer data file.

C-TAX

Contains customer tax district information, which is displayed in the Tax District box. To display this box, click the Query button next to the District box in the Order Entry tab in the Customer window.

 

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