JWOD/GSA:

Securing government contracts may demand compliancy with JWOD/GSA purchasing requirements. Use Customer Item Substitutes to create a list of JWOD/GSA-compliant substitutes and assign it to federal accounts. Your eNsite business system will automatically substitute these JWOD items for your normal stocking items, helping you compete for government business.

National Drop Ship Accounts:

Maintaining your profit margins on large, multi-location customers presents special challenges. Local branches can be serviced from inventory, often with items purchased direct or through your buying group. The same items can be drop shipped to remote locations through your wholesaler, but usually at a higher cost. One solution is to substitute equivalent wholesaler items that you can purchase more cost effectively. Customer Item Substitutes enables you to create a list of substitute items and assign it to remote locations based on delivery route, helping preserve your margins on all of the customer’s orders.

Customer Purchasing Requirements:

Defining an inventory substitute enables you to globally substitute a preferred item in place of another item. However, some customers prohibit substitutions for specific items. By disabling substitutes globally for the account, you may be sacrificing margin on other items that the customer has not specifically identified – items for which substitutes are acceptable.

Instead, use Customer Item Substitutes to define the specific items required by that customer as substitutes for your preferred items. These customer-specific substitutions will override any standard inventory substitute already in place, but only for the specified items. This helps preserve margins wherever possible, while still meeting the customer's requirements.