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Signing Up for the is.group PSN Service

The is.group PSN automates the process of purchasing stock from the is.group Regional Distribution Centers. Until you get the is.group PSN set up, you can purchase via the is.group iStore, but that means re-keying items from your low-stock reports, and manually updating your inventory records. With the is.group PSN, you will be able to use the ECi Private Supply Network to transmit purchase orders to and receive acknowledgements from the is.group electronic data interchange (EDI) system.

1) Get an EDI Login ID and FTP Password from is.group.

Send an email to edi@isgroup.org to get information that will be used when you set up your DDMS system:

  • Request an is.group EDI account to be set up for you.
  • Confirm whether your four-digit is.group member ID is your EDI login ID. This will be used as the Vendor ID of your vendor PSN parameters. It will also be used as the Account ID in your vendor PCN (Private Communications Network) parameters.
  • Request an FTP password. This will be used as the vendor password in your PSN and PCN parameters of your vendor database.

2) Sign up for the is.group PSN Service.

3) Load the Minimum Required Software.

Note: The is.group PSN requires Version 7.1.39B or higher to be installed. We shipped the Version 7 General Release software update to all our is.group customers during the first two weeks of June 2004, so that you can begin using all the new ISDC enhancements as quickly as possible.

4) Set up your DDMS system to use the is.group PSN.

To learn how to set up appropriate parameters to transmit purchase orders and request acknowledgements via the PSN with is.group, see Phase II: Setting Up and Using the is.group PSN.

5) Update your Item Direct Buy Records for is.group DC.

To purchase from an ISDC, your Direct Buy record (Vendor ID, Prefix, Item #, Buy Unit, Of, and Cost) must match the ISDC’s record of stocked and non-stocked items. Until the O/PUS is.ezTrade edition is released July 1, 2004, manual changes may be necessary.

If you use the is.group PSN service to purchase items that do not match the item record in the ISDC system, the is.group computer system will reject affected items. In some cases, these discrepancies may cause problems meeting is.group’s minimum order requirements.

To learn how to get the ISDC list of stocked and non-stocked items, and how to manually update your inventory records wherever necessary, see Updating Item Direct Buy Records for is.group DC.

FAQs on the is.group Distribution Center PSN

To help you set up your DDMS system for communicating with the is.group Distribution Centers via the PSN, we want to provide you with answers to the following frequently asked questions (FAQs):

A. When will ECi Roll Out the is.group PSN Service?

Support for the is.group PSN service will be included in the Version 7 General Release. ECi has taken great care to ensure that our back-end systems comply with the requirements of the is.group Distribution Centers. We want to extend our thanks to the is.group beta testers, as well as to all of the development and support personnel involved with this project.

On June 1, 2004, we shipped the Version 7 General Release. With the Version 7 General Release, you will be able to use the Private Supply Network (PSN) to transmit purchase orders to the is.group Distribution Centers. You will also be able to take advantage of new changes to the inventory database that allow is.group stocked and non-stocked items to be flagged for low-stock reports and purchase orders during your quarterly O/PUS is.ezTrade update.

While all DDMS customers will receive the Version 7 General Release software automatically, the process of shipping updates to all of our customers normally requires several weeks. We will give priority to is.group customers so that you can begin using the new PSN service as quickly as possible.

Since the General Release follows closely after the release of the Version 7.1.39B software update, some dealers may be updating their DDMS system twice within a matter of weeks. While we apologize for any inconvenience, this is the most efficient way to distribute the required software changes.

For more information on features that are new in Version 7, see the Version 7 Documentation page.

B. What about the is.group O/PUS® database changes?

O/PUS has been working closely with is.group to ensure that the next OPdb® catalog update complies with the requirements of the is.group Distribution Centers. The is.ezTrade edition for the third quarter will be released on July 1, 2004.

The changes to the O/PUS OPdb catalog also require changes to the DDMS software. These software changes will be rolled into the Version 7 General Release currently scheduled for June 1, 2004.

We will keep you informed about the O/PUS is.ezTrade and related DDMS software releases as more information becomes available.

C. What are the requirements of the ECi is.group PSN services?

ECi has worked with great care to ensure that our back-end systems comply with the requirements of the is.group Distribution Center.

With that in mind, there are certain requirements that must be met for your DDMS®/Ensite business systems software to communicate successfully using the is.group Distribution Center PSN:

  • DDMS/Ensite business systems software Version 7.1.39B or higher must be installed.
  • You must have an ECi PSN Services account set up, with the requisite web request form submitted and a signed agreement on record.
  • You must request to have is.group set up on your PSN account as one of your PSN vendors.
  • You must set up DDMS to communicate with the is.group PSN.
  • You must make sure your DDMS inventory database will reference the is.group Distribution Center I-store list of stocked and non-stocked items.
  • You must complete a set of test purchase orders and acknowledgements with the is.group Distribution Center.

For more details, see the related topics below.

D. When does all this have to be done?

According to is.group, all members must purchase from the is.group regional distribution centers starting June 1, 2004. Until you have the is.group PSN set up on your system, you can purchase via the is.group iStore.

But using the is.group PSN streamlines your procedures, by automating processes so that little or no human intervention is necessary:

  • Instead of manually re-keying item numbers and quantities from your low-stock into an iStore purchase order, you can pull low-stock items directly into a DDMS purchase order.
  • You can use the is.group PSN transmit your DDMS purchase order directly over the Internet to your is.group Regional Distribution Center.
  • With the pre-receive feature, the automated PSN acknowledgement updates your inventory with quantities that is.group has arranged to fulfill.

The Version 7 General Release software must be installed in order to load your July 1 O/PUS is.ezTrade quarterly update. However, if you wait until then to load the software update and set up PSN, realize that quarter end will be upon us. During this peak time, everyone has questions about quarterly updates, resulting in longer response times from ECi Technical Support. You can avoid the traffic jam altogether by getting started now!

E. How do I get the software update required for is.group PSN?

If you haven’t already done so, fill out an online request form to add is.group as a vendor to your PSN account (see related topics below). Our staff examines each PSN account request to determine whether a software update is necessary. Since the is.group PSN requires updated software, the software will be shipped to the address you specify on the PSN request form.

While all DDMS customers will receive the Version 7 General Release software automatically, the process of shipping updates to all of our customers normally requires several weeks. We will give priority to is.group customers so that you can begin using the new PSN service as quickly as possible.

F. What if I don’t have ECi PSN services set up?

If you are not yet using the ECi PSN, you can learn more about it and sign up at www.DDMS.com/products/psn/psn.asp

Remember: As you fill out the PSN signup form, be sure to select is.group as one of the vendors you wish to communicate with via PSN.

You will need to contact each vendor you select (including is.group) to request information that is required to set up your DDMS system. For is.group, send an email to edi@isgroup.org to:

  • Request an is.group EDI account to be set up for you.
  • Confirm that your four-digit is.group member ID is your EDI login ID. This will be used as your Vendor ID of your vendor PSN parameters. It will also be used as the in the Vendor PCN (Private Communications Network) parameters.
  • Request an FTP password. This will be used for your Vendor password in the PSN and PCN parameters of your vendor database. It will also be used as the in the Vendor PCN (Private Communications Network) parameters.

When you submit the initial PSN signup form, you will receive a confirmation message at the email address you specified on the form. This confirmation message includes the PSN privacy policy, which you must sign and fax us before we can activate your account. After we activate your account, we will notify you by email.

After you submit the initial PSN signup form, you'll see a page with additional information, including a link to the PSN Documentation Web page.

  • Please download or print the “Phase I: Setting up PSN” documentation, and follow the instructions to set up your system to use the PSN.
  • Download or print the Phase II documentation for each vendor you selected, and follow the instructions to set up your system to set up your system to communicate with each vendor.

G. What if I have the ECi PSN, but I need to add is.group as a vendor?

You will need to contact is.group to request information that is required to set up your DDMS system. For is.group, send an email to edi@isgroup.org to:

  • Request an is.group EDI account to be set up for you.
  • Confirm that your four-digit is.group member ID is your EDI login ID. This will be used as your Vendor ID of your vendor PSN parameters. It will also be used as the in the Vendor PCN (Private Communications Network) parameters.
  • Request an FTP password. This will be used for your Vendor password in the PSN and PCN parameters of your vendor database. It will also be used as the in the Vendor PCN (Private Communications Network) parameters.

Go to the PSN Documentation Web page. Please download or print the “Phase II: Setting up & Using the is.group PSN” documentation, and follow the instructions.

To view the documentation, you will need Adobe Acrobat Reader version 4 or above. You can download it free from www.adobe.com/products/acrobat/readstep2.html.

H. How do I set up my DDMS system to communicate with the is.group PSN?

If you have Version 7.1.39B or higher installed, ECi PSN services set up, and is.group set up as a vendor, you are ready to set up your DDMS system to communicate with the is.group Distribution Center via the is.group PSN.

For detailed instructions, see “Phase II: Setting Up and Using the is.group PSN,” which is available on the PSN Documentation Web page

I. How do I ensure my system will reference the ISDC stocked items?

To purchase from an ISDC, your Direct Buy record (Vendor ID, Prefix, Item #, Buy Unit, Of, and Cost) must match the ISDC’s record of stocked and non-stocked items. Until the O/PUS is.ezTrade edition is released July 1, 2004, manual changes may be necessary.

If you use the is.group PSN service to purchase items that do not match the item record in the ISDC system, the is.group computer system will reject affected items. In some cases, these discrepancies may cause problems meeting is.group’s minimum order requirements.

To learn how to get the ISDC list of stocked and non-stocked items, and how to manually update your inventory records wherever necessary, see “Updating Item Direct Buy Records for is.group DC.”

J. What transmission tests does is.group require to verify that my DDMS system is ready?

After completing the is.group PSN communications setup in DDMS and making any necessary changes to your DDMS inventory database, you are ready to do two communications tests.

For the first test, a test purchase order will be used only to verify your address coming from your DDMS system.

  • Create a small single-line purchase order for 1 CT (or 5 BX) SMD10330. (Do not order any other items.)
  • Following the instructions from page 13 in the “Phase II: Setting Up & Using the is.group PSN,” transmit this purchase order via the is.group PSN.
  • Since the is.group system will not return any acknowledgements for this test P/O, your system may keep polling for acknowledgements. You may exit the screen as soon as it completes the test P/O transmission.
  • Email edi@isgroup.org to inform them of the P/O# you sent.
  • Do not place any other orders via the is.group PSN unless requested by ISG staff.
  • is.group will contact you when address verification is complete or to discuss any additional actions that may be required. Please wait for a response from is.group.
  • When this initial test is complete, delete the test P/O from your Purchasing application screen. is.group will not accept duplicate P/Os.

For the second test, a test purchase order will be used to verify receipt and acknowledgements.

Do not place the second test order until the is.group gives you the go-ahead!

If you have problems with the transmission or with the acknowledgement, first get a verbal confirmation that is.group received the transmission, and then contact ECi Technical Support.

K. What if I have questions about the is.group Distribution Center?

Consult your is.group Distribution manual, or contact your is.group representative for questions about the is.group Distribution Center. Some helpful contact information is below:

is.group Distribution Certification: certification@isgroup.org

is.group Distribution Customer Service
Email: dcs@isgroup.org
Phone: 317-813-5115
Fax: 317-579-9016

is.group electronic data interchange (EDI) support: edi@isgroup.com

iStore support: istore@isgroup.org

L. What if I have other questions about DDMS software and ECi PSN Services?

For questions on DDMS software and the ECi PSN services, you can contact ECi Technical Support four ways:

M. How does is.ezTrade work for Distribution Center data?

O/PUS has been working closely with is.group to ensure that the is.group item data is as accurate as possible. The is.group item information and pricing underwent rigorous quality assurance testing from an is.group contractor to ensure its accuracy.

The is.group item information loads into the Direct Buy Record of the (E) Inventory screen (Item Window). O/PUS incorporated the new Direct Buy detail fields to indicate whether is.group offers an item as stocked or non-stocked.

In the O/PUS text-based and SIMPLE is.group parameter screens, O/PUS has enhanced the options to let you load only the items you want. For example, you can load stock, non-stock, direct items only. In addition, you can add all items, or you can load NO is.group items at all. You can also specify an item department and stock class for new items being added. You can exclude or include specific classes and departments of existing items.

N. Why Do I Need to Load Version 7.4.0 Before I Load is.ezTrade?

The OPdb is.ezTrade edition catalog update requires that the DDMS® Version 7 General Release software be installed, so you can take advantage of the is.group Distribution Center enhancements:

While the Version 7.3.9 released to is.group beta testers included enhancements required for the is.group PSN, the General Release Version 7.4.0 or higher must be installed to use the is.group purchasing enhancements, including:

• New parameter screens for setting up the ECi Private Supply Network (PSN) for purchasing communications with the is.group Distribution Centers.

• New direct buy fields that will assist is.group members in automating low-stock purchase orders for the is.group Distribution Centers. The OPdb is.ezTrade edition catalog update will take advantage of these new fields if is.group members elect to load the is.group Distribution Center item updates.

O. What If I Don’t Load Version 7.4.0?

If you do not load General Release Version 7.4.0 or higher, you will still be able to load the OPdb is.ezTrade edition catalog update. But without the new direct buy fields, you will not be able to automate purchasing with the is.group Distribution Centers, until you load Version 7.4.0.

Even if you are still on an earlier version, the is.ezTrade edition will write the data for the new is.group fields (for vendor stock and ignore cost) into your item database. However, the fields will not be visible. As soon as you load version 7.4.0, you will be able to view and use the new fields.

P. What If I Haven’t Received the Version 7.4.0 Software Update Yet?

As an is.group member, you were among the first DDMS customers to be shipped the Version 7 software update this month. According to our records, we have shipped the requisite software update to all is.group members who use DDMS as a back-end system.

The first release with is.group enhancements was Version 7.3.9. However, some of you may have received or may expect to receive different versions, depending on whether you are affected by recent Release Notes. If you use split volume serials, you need to load Version 7.4.1 (for more information, see Release Notes). If you do not use split volume serials, any other Version 7.3.9 or higher will allow you to take advantage of the enhancements for automating purchases from the is.group Distribution Centers.

If you have not received your copy of the software, please contact Support.

Q. Will is.ezTrade update inventory records for is.group stocked items?

Yes. If you have loaded Version 7, the is.ezTrade edition catalog update will take advantage of new vendor stocking fields if you elect to load the is.group Distribution Center item updates.

In the May email message of May 24, 2004, titled, “is.group PSN Timeline and Action Items”, we informed all is.group DDMS customers that your Direct Buy record (Vendor ID, Prefix, Item #, Buy Unit, Of, and Cost) must match is.group’s record of stocked and non-stocked items.

If you intend to purchase from is.group before loading the O/PUS is.ezTrade edition, manual changes may be necessary, or the is.group computer system will reject affected items. In some cases, these discrepancies may cause problems meeting is.group’s minimum order requirements. For more information, see Tech Note # 255: Updating Item Direct Buy Records for is.group DC.

If you elect to load is.group stocked and/or non-stocked items when you load the 3rd quarter O/PUS is.ezTrade edition, it will automatically update your Direct Buy record, and manual changes will no longer be necessary.

R. Where Can I Find Documentation on Loading is.ezTrade?

Loading & Purchasing is.group Items includes the latest documentation on loading the is.ezTrade catalog update, including the new parameters.

In the O/PUS text-based and SIMPLE is.group parameter screens, O/PUS has enhanced the options to let you load only the items you want. For example, you can load stock, non-stock, direct items only. In addition, you can add all items, or you can load NO is.group items at all. You can also specify an item department and stock class for new items being added. You can exclude or include specific classes and departments of existing items.

S. Where Can I Find Documentation on Purchasing from is.group?

The Loading & Purchasing is.group Items documentation also includes the latest information on the new vendor stock fields that indicate whether an item is stocked or non-stocked, and illustrates how to complete a purchase order, either manually or using the new Low-Stock P/O action code and dialog boxes.

For more detailed instructions on running Low-Stock reports, see DDMS online help on Printing Low-Stock Reports (Custom).

If you’re more comfortable with text-based interface, you can also learn about the six new low-stock report selectors. It is nearly as easy to create a Low-Stock P/O in text-based software as it is in the graphical Purchasing application. To be able to use these reports, you must first catalog the is.group Low-Stock report selectors in the (LR) Inventory Standard Reports screen. Then you can run one of the custom low-stock reports from the (R) Inventory Selectors report screen, just as you would the original Min/Max and Cycle Count low-stock reports. Once the report selector creates the low-stock file, you can build a low-stock P/O using the short-buy process. For detailed instructions, see Tech Note #258: Creating a Text-Based Low-Stock Purchase Order.

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Last modified: Wednesday, March 25, 2009 4:13 PM