Once you've completed the required reading and phone calls
for the Customer database, use the following questionnaire to test your knowledge.
1. The files used to display
the information in the Customer screen include:
2. The fields
that make up the key in the Customer database are:
3. Which Customer
tabs contain the Route field?
4. What tab
contains the customer pricing information?
5. The Best
Pricing field in the Customer screen determines how the system calculates
the suggested selling price for an item in order entry. If an item is not
on a fixed contract and you want the system to use the list/catalog price,
you would enter:
6. If an item
is not on a fixed contract, and you want the system to compare all other contracts
for the best price, you would enter:
7. If an item
is not on a fixed contract, and you want the system to search for the best
price available among contracts except sale contracts, then to search among
quantity breaks/column pricing, customer discounts/cost plus, and list/catalog
price, you would enter:
8. If an item
is not on a fixed contract, and you want the system to search for the best
price available among contracts, quantity breaks/column pricing, customer
discounts/cost plus, and list/catalog price, you would enter:
9. To set up
a customer for standard discount pricing, enter a P in the Discount Type box
in the Order Entry tab of the Customer screen.
10. To set up
a customer for cost plus pricing, enter a P in the Discount Type box in the
Order Entry tab.
11. The Hold
Type and Days boxes can be used to set a minimum gross profit, but only if
the customer has cost-plus pricing.
12. To add a
tax district to charge the customer a 7% tax, you would:
13. To set up
a state tax of 5% and a county tax of 2%, you would:
14. DDMS recommends
that you assign a tax district to non-taxable accounts.
15. The range
of Status O/E characters that designate customers for cash and COD are:
16. The range
of Status O/E characters that designate customers with charging privileges
includes:
17. Every customer
account must have a valid salesperson assigned.
18. The order
in which contracts are assigned to an account is unimportant
19. Before creating
a departmental account, you must have a master account set up.
20. The Shipto
address for a customer account cannot be overridden in order entry.
21. To display
the customer's tax-exempt number, enter it into what field?
22.Where do
you set up the Who Called special? (More than one answer is correct.)
23. Where do
you set up a blanket P/O?
24. To set up
the customer's credit card information, select:
