Contact Us

Get Help

Sales

866.374.3221 or

Fax: 682.831.9915

More information on ECiSolutions.com


Support

800.366.4778 or
Fax: 682.831.9909

For detailed support questions, please use our
ECi Customer Support Portal


O/PUS and ECi Content Services

800.359.6787 or


Training and Professional Services

800.959.3367 or


Accounting

800.959.3373 or
Fax:682.831.9912

Give Feedback

Contact fellow dealers & discuss possible enhancements on the
DDMS Executive Advisory Board (on ECiSolutions.com)

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Mailing and Shipping address

DDMS
4400 Alliance Gateway Freeway
Suite #154
Fort Worth, TX 76177

Hours of Operation

ECi DDMS Technical Support is available during regular business hours in Fort Worth, Texas, from 7:00 AM to 7:00 PM Central Time.

24/7 Support Services are available on a billable basis outside of regular business hours, 7 days a week.


Holiday Closures

ECi facilities will close on the nearest weekday to observe the following U.S. national holidays:

  • New Year's Day (Friday, Jan. 1, 2010)
  • Memorial Day (Monday, May 31, 2010)
  • Independence Day (Monday, July 5, 2010)
  • Labor Day (Monday, Sept. 6, 2010)
  • Thanksgiving Days (Thursday and Friday, Nov. 25-26, 2010)
  • Christmas Eve & Day (shift to Thursday and Friday, Dec. 23-24, 2010)
  • New Year's Day (shift to Friday, Dec. 31, 2010)