PARAMETERS

This file is stored on the volume serial that is specified as the system residence.

Z-S-AUX

This file is stored on the volume serial specified in the Salesman field in the (LØ) screen.

C-ZIP

This file is stored on the volume serial specified in the Customer field in the (LØ) screen.

;SYS

Stores update and inquiry passwords for the serialized application. This information is displayed in the (EZX) Serialized Program Security screen.

PARAMETERS

Stores system parameters. The system updates this file when you perform the (MA) Daily Backup procedure.

C-ZIP

Links the customer's record to their zip code, allowing you to retrieve the customer's record by zip code in the Workorders window.

P-MASTER

Stores open and complete orders before they are flushed to the sales journal during the (MA) procedure.

Z-A-KEYS

Contains supplemental files when used as a master file for call history reports, which display in the (EZZ) Serial Selectors screen.

Z-A-SUPP

Stores the service type, temporary shipping address, P/O number, closing order-taker, and call number for calls you log in the Workorders window.

Z-AUX

Stores information about the calls you log in the Workorders window regardless of the call’s status.

Z-C-INDEX

Sorts undispatched calls in the Machine Monitor window.

Z-C-METER

Stores the meter parameters for contract types from the Contract Types Meters tab.

Z-C-RATES

Stores the labor and travel rates for contract types. This information appears in the Contract Service Rates tab.

Z-C-RECAN

Stores the renewal information for contract types from the Contract Renewals tab.

Z-C-SUPP

Stores information about department income breakouts from the Contracts Type Departments tab and the Contract Types Lease tab.

Z-C-TIME

Stores contract time block information from service workorders.

Z-C-TYPES

Stores the parameters for contract types, excluding meters, which are displayed in the Contract Types Types tab.

Z-CALLS

Stores calls that have not been dispatched, which display in the Machine Monitor window.

Z-CBACK

Stores call backs in the Machine Monitor window.

Z-CODES

Stores the service call code descriptions from the Machine Tools Call Codes tab.

Z-CON-AUX

Stores extended contract history information from the Contract Detail History tab. This file is also updated when you perform the (MA) procedure.

Z-CONSUP

Stores information about department income breakouts by machine.

Z-CONTRA

Contains master contract information from the Contract Detail Contract tab.

Z-CUSINDEX

Links serial items to the customer’s name or account number, allowing you to retrieve the item using the customer’s name or account number.

Z-CUST

Contains serialized customer information, such as the customer’s territory, time zones, service times, and so forth. This information comes from the Customer Machines tab.

Z-D-HIST

Stores monthly entries made in the lower portion of the Contract Detail Deferred Inc tab.

Z-D-INDEX

Stores calls by date in the Workorders window. The system also uses this file to print history reports through the (EZY) Serial Maintenance Report Selection screen.

Z-DEFAULTS

Stores item information that is set in the Item Machine General tab.

Z-DEFERRED

Stores deferred income information, excluding monthly entries. This information comes from the Contract Detail Deferred Inc tab.

Z-DEPREC

Stores depreciation information from the Machine Detail Depreciation tab.

Z-EXCEPT

Stores information concerning changing a call code, deleting a call, or changing the technician assigned to a call in the Workorders window and Machine Monitor window.

Z-FYI

Stores the FYI lines for the calls you log in the Workorders window. These lines contain user-defined text that you enter while logging calls.

Z-INDEX

Links service calls to the call number, and links calls to system number. This allows you to retrieve calls by call number and system number in the Workorders window.

Z-INFO

Stores location information which is displayed in the Location box in the Machine Detail Master tab.

Z-ITEM

Stores information for uncataloged items.

Z-ITMINDEX

Links serial items to the item number, allowing you to retrieve the item using the item number.

Z-JOURNAL

Stores the service workorder journal information. This journal contains information about invoiced service workorders, including information about the invoice, the machine, the technician, use tax, service type, parts and supplies, and so forth. This information is used to print serialized item journal reports in the (EZYJ) Workorder Journal Report Selection screen.

Z-L-ITEMS

Stores information about machines you lease and the accessories to the machine.

Z-LEASE

Stores machine leasing information from the Contract Detail Lease tab.

Z-LIMITS

Stores each technician’s preferred limits for the Machine Monitor window. This information is displayed in the Salesperson Monitor Limits dialog box.

Z-M-AUX

Stores meter history, which is displayed in the Contract Detail History tab. This file is also updated when you perform the (MA) procedure.

Z-M-BILL

Stores meter readings in the (EZV) Serial Meter Maintenance screen.

Z-M-COUNTS

Stores meter readings for the last 10 service calls in the Contract Detail Meter tab.

Z-M-KEYS

Stores information used for meter reports printed in the (EZZ) screen.

Z-MASTER

Contains master serial file information, which stores system, subsystem, and serial numbers and links the item to its customer. This information comes from the Machine Detail Master tab.

Z-METER

Contains master meter information, which stores the terms for each meter contract. This information comes from the Contract Detail Meter tab.

Z-NOTEPAD

Stores notepad text from the Workorders window.

Z-NUMBERS

Stores information about the last ten calls you logged in the Workorders window.

Z-PARTS

Stores critical part information from the Item Machine Critical Parts tab.

Z-QLFS

Stores descriptions of technician qualification codes from the Machine Tools Qualification tab.

Z-R-INDEX

Sorts responses (dispatched calls) in the Machine Monitor window.

Z-REMARKS

Stores contract remarks from the Contract Detail Contract tab.

Z-RENEWALS

Stores contract renewal information when renewing in the (EZU) Serial Contract Maintenance screen.

Z-RSPNS

Stores dispatched calls and call backs before the call back time, which display in the Machine Monitor window.

Z-S-AUX

Contains technician information from the Salesperson Technician tab.

Z-SCHEDULE

Stores assigned and dispatched calls by technician number, which are displayed in the Machine Monitor Schedule tab.

Z-SERINDEX

Links serial items to the serial number, allowing you to retrieve the item using the serial number.

Z-SUPP

Stores machine Shipto information from the Machine Detail Other tab. This file also stores umbrella system numbers from the Machine Detail Other tab.

Z-T-INDEX

Sorts transfers in the Machine Monitor window.

Z-T-RECAP

Stores technician information for each call, including work and travel time, miles billed and paid, and so forth from the Tech Recap tab.

Z-T-TOTAL

Stores technician information from the Tech Totals tab.

Z-TNF-EXCP     

Stores transfer exceptions. These occur when you override the default on-hand quantity in the (EZET) Tech/On-Hand Transfer screen.

Z-TERR

Contains territory descriptions from the Machine Tools Territories tab.

Z-TIMES

Stores times and dates for call log in, dispatch, completion, and so forth in the Workorders window.

Z-TOTALS

Stores the time totals for each call (work time, travel time, and so forth) from the Workorders window.

Z-TRANS

Displays transferred calls in the Machine Monitor window.

Z-TRANSFER

Stores completed inventory transfers that are made in the Item Transfer dialog box.

Z-TYPES

Stores service types from the Machine Tools Service Types tab. 

Z-U-INDEX

Links umbrella system numbers to the machines that the contract covers.