Changing an Order

While changing orders, you also have the ability to substitute one line item for another.

  1. In the Change tab, click the item to substitute to highlight it.

  2. When the correct item is highlighted, right-click and click Substitute Item.

  3. The Item Detail tab opens, displaying the item you selected in the Item Number box. To substitute the displayed item, click graphics\QUERY16.gif to the left of the Item Number box.

  4. When the Item Query dialog box opens, scroll through the items in your database. When the item to substitute appears, double-click it.

Note: Stock levels for the new item including the item's stock class, inventory department, unit of measure, and cost on the pick ticket are checked.

  1. After you select a substitute item, the cursor moves to the Order box. Press Tab to accept the quantity of one, or enter the quantity of this item to place on the order.

  2. When the cursor moves to the Sell $ box, you have the opportunity to make any necessary pricing changes. For details, see Specifying Item Quantities and Prices.

  3. When you are ready to place the item on the order, click Accept. The original item is removed from the order, and the substituted item is added.

  4. To substitute additional items on the order, repeat the instructions in Step 1 through Step 6.

  5. When you finish substituting items, click the Change tab to continue changing item information or end the order. For details on ending orders, see Ending an Order.

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Changing a Furniture Order