Remote Order Entry Concepts

A small amount of planning can make using the remote order entry application very simple. The following paragraphs give you an overview of the steps necessary to set up a system for remote order entry or remote point-of-sale.

 

Connect a dedicated modem to your CPU. If you are using a PC as a remote order entry terminal, you must connect the PC at the remote order entry site. If you are using terminals, you must connect the terminal at the remote order entry site.

 

You must also re-configure your system to recognize and communicate with peripherals, such as modems, terminals, printers, and so on.

 

When you set up a remote order entry terminal at a customer's site, you must add a salesperson for that customer. For details on this procedure, see Adding a Salesperson.

 

You must also specify the customer's assigned remote ID in the Remote ID box in the Customer Order Entry tab. For more details, see In the Customer Order Entry Tab.