Order Entry Concepts

The order entry application assigns a status code to each order. Odd-numbered status codes indicate items that have been through the short-buy process, with the exception of status 1 tickets. Status 1 tickets have not been printed and therefore cannot go through the short-buy process. Even-numbered status codes indicate items that have not been through the short-buy process, usually because they are filled from stock.

 

See the following for a list of status codes and their corresponding descriptions:

 

Status Code

Blank

 

 

Ø

 

1

 

 

 

2

 

 

3

 

 

4, 5

 

 

 

 

6, 7

 

 

 

 

8, 9

 

 

 

 

A

 

 

 

B

 

 

 

 

 

 

 

V

Definition

If the Status box is blank, this order has not been assigned a status.

 

The order is on hold.

 

The order was ended but the pick ticket hasn't printed, indicating a problem with the printer, or that a nonexistent printer was used.

 

The order was ended, and the pick ticket is waiting to print in a batch.

 

The backorder was filled (flushed), but the pick ticket hasn't been printed, indicating a printer problem.

 

The pick ticket has printed, but has not been final-verified. Status 4 tickets items have not gone through the short-buy process. Status 5 items have gone through the short-buy process and have been flushed.

 

The pick ticket has printed and has been initial-verified. Status 6 items have not gone through the short-buy process. Status 7 items have gone through the short-buy process.

 

The ticket has been final-verified, but not printed. These items are on an invoice and are waiting to print in a batch. Status 8 items have not gone through the short-buy process, while status 9 items have.

 

The invoice has been final-verified, but hasn't printed. This indicates a problem. For details, see Troubleshooting Status A Tickets.

 

The pick ticket is an invoice. All transactions are posted to the accounts receivable batch. Charge, COD, and credit return transactions are posted to the AR-MASTER file. Cash, no charge, and cash credit transactions are not posted to the AR-MASTER file. If you set the AR Master field in the (LGØ) screen to Y, transfers go to AR-MASTER file.

 

The order has been voided.

 

Tickets without a status and those at a status 1, 3, or A cannot print and be moved to the invoice status until you intervene.

 

Note: For more information on troubleshooting various ticket statuses, see FAQ file # 88: "Improving Service by Solving Ticket Problems," available on our web site at http://www.ddms.com/Resources/Support/faq/orderentry/tkt-stat.pdf.