About S.P. Richards Special Order Items
The ability to offer your customers a wide variety of extensive products is of vital importance. However, dealers have sometimes been hampered by the inability to offer and sell items not typically carried by S. P. Richards and other traditional wholesalers. To meet this need, S. P. Richards now offers the Special Order Items (SPS) feature. Obviously, this new feature can help you greatly enhance your customer revenue opportunities.
To use this feature, you must first set it up.
Set the SPS field in the (L6C) Sparco Ez-Order / Interactive Parameters screen to Y. This notifies S. P. Richards that they are receiving a purchase order containing SPS items. It lets you isolate these orders from your regular P/O transmissions. It also allows you to do so when using the Automated Short Buy feature.
Set up the Ship Codes in the graphical Inventory Parameters. When your SPS items are loaded into the Item database, they contain a two-character shipping code. This shipping code is cross referenced to the shipping code you set up in the Ship Codes parameters. You can also specify shipping code text of up to 50 characters. The shipping code text displays as a message to the order taker in graphical Order Entry and on the front-end user’s Web page in ecInteractive, Ships in 2-3 Business Days, for example. This information is provided by S. P. Richards and is stored on your SR volume serial, along with other parameter information.
Transmit the P/Os with the SPS items to S.P. Richards. All purchase order transmissions containing SPS items to S. P. Richards must be recognized and flagged as an SPS purchase order. Acknowledgments received from S. P. Richards automatically assume that the SPS items are shipping from the manufacturer.
Modify the short buy for SPS items. You must also configure your Automated Short Buy or manual Short Buy process to filter those purchase orders containing SPS items. You do this using the SPRX wholesaler code.
Once you set up a few basic parameters, the system flow is quite simple and efficient as described below:
Each week S. P. Richards updates an FTP site with the latest SPS item information. This file is processed in the same manner as your prices files. S. P. Richards provides the FTP site information and credentials to you.
Each week S. P. Richards also updates etilize with the new SPS item information as well as any changes and deletions.
The SPS items are loaded into the Item database with a two-character ship code which cross references a shipping code set up in your Inventory parameters. These items create a wholesaler record with the wholesaler code of SPRX. The shipping code is provided to you by S. P. Richards.
Once an order containing SPS items is completed either on the front-end Web site or through the back office business system, the SPS items are isolated and placed on a separate purchase order to be sent to S. P. Richards.
S. P. Richards forwards the SPS item information to the appropriate manufacturer to fill the order.
The manufacturer selects and ships the SPS items to the customer or to your warehouse as specified. The manufacturer also notifies S. P. Richards by sending them an ASN document.
S. P. Richards then forwards the ASN information to you. This lets you update your purchase order and invoice the customer for the shipped products.
S. P. Richards sends you an electronic invoice.
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