Continuing Invoiced Orders
You can continue invoiced orders. This is a useful feature if you have already invoiced the order but find you ordered the incorrect item or an insufficient quantity of the item. This gives you the ability to continue the order even after it has moved to an invoice (status B). You cannot use this feature with prepay or credit orders nor for bill-complete customers.
Note: In order to use this feature, you must set the Allow Continue Invoiced Order Option box in the Furniture Parameters to Y. You can also password protect this function. For details, see Furniture Parameters. This feature is not included in all software packages and may require authorization. For more information, contact ECi sales.
In the Order Entry window, click the Global tab.
Click the Order Entry menu, select Global and click Continue Invoiced Order.
Note: If a password is specified in Furniture Parameters, you are prompted to enter the password before you can continue. For details, see Furniture Passwords Parameters.
The Continue Invoiced Order dialog box opens and the cursor moves to the Original Base Order # box. Enter the number of the invoice to retrieve without the dash. For example, enter 1000.
Click Enter or click the Retrieve Original Order button. The system begins searching for the invoice number you specified. When the invoice is found, the information appears in the Order Account and Global Account boxes. The Next Dash Number box displays the original ticket number, along with the new dash number, 1000-1, for example. This information is for display only.
Click the Create Next Dash button. The cursor returns to the Order Entry window so you can continue placing the order.