Furniture Order Entry Concepts

The order entry application assigns a status code to each order. Odd-numbered status codes indicate items that have been through the short-buy process, with the exception of status 1 tickets. Status 1 tickets have not been printed and therefore, cannot go through the short-buy process. Even-numbered status codes indicate items that have not been through the short-buy process, usually because they are filled from stock.

 

See the following for a list of status codes and their corresponding descriptions:

 

Status Code

Blank

 

 

 

Ø

 

1

 

 

 

2

 

3

 

4

 

5

 

6

 

 

7

 

 

8

 

 

 

 

9

 

 

 

 

A

 

 

 

 

B

 

 

 

 

 

 

 

Definition

 

The ticket is a quote. This can be verified by viewing the pay code on the ticket. Or, the ticket is at an open order status. This is a problem. See Continuing Open Orders.

 

The order is on hold. See Continuing Hold Orders.

 

The order was ended but the pick ticket hasn't printed, which indicates a problem with the printer or that a nonexistent printer was used.

 

Not applicable to furniture dealers.

 

Not applicable to furniture dealers.

 

Not applicable to furniture dealers.

 

Not applicable to furniture dealers.

 

The ticket has been ended and items have not been placed on purchase orders.

 

The ticket has been ended and items have been placed on purchase orders.

 

A status 6 ticket has been final-verified; however, it is waiting to print in a batch. Once the batch is printed, the ticket moves from a status 8 to a status B and is in accounts receivable.

 

 

A status 7 ticket has been final-verified; however, it is waiting to print in a batch. Once the batch is printed, the ticket moves from a status 9 to a status B and is in accounts receivable.

 

 

The invoice has been final-verified, but hasn't printed. The AR-MASTER file has not been updated. This indicates a problem. For details, see Troubleshooting Status A Tickets.

 

 

The pick ticket is an invoice. All transactions are posted to the accounts receivable batch. Charge, COD, and credit return transactions are posted to the AR-MASTER file. Cash, no charge, and cash credit transactions are not posted to the AR-MASTER file. If you set the AR Master field in the (LGØ) screen to Y, transfers go to the AR-MASTER file.

 

Tickets without a status and those at a status 1, 3, or A cannot print and cannot be moved to the invoice status until you intervene.

Note: For more information on troubleshooting various ticket statuses, see FAQ file # 88: "Improving Service by Solving Ticket Problems," available on our web site at http://www.ddms.com/Resources/Support/faq/orderentry/tkt-stat.pdf.