Customer Basic Procedures

  1. Double-click graphics\CUSTOMERICON16.gif. The Customer window opens, displaying the information for the last customer selected.

  2. Click graphics\ADD_A_RECORD16.gif. The boxes in the window clear.

  3. The cursor moves to the Name box. Previously, if a number was set in the Next Customer # field in the (LA) screen, the account number was automatically assigned. However, if the Allow Manual Input field in the (LA) screen is set to Y, the cursor now automatically moves to the Acct # box. At this point, you can manually assign the account number, or you can use the next sequential number set in the Next Customer # field in the (LA) screen.

    To manually assign the customer's account number, enter the number in the Acct # box.

    To use the next sequential account number from the (LA) screen, leave this box blank. This box remains blank until the customer is saved.

Note: If you add a customer name that already exists, DDMS displays a warning message that allows you to change the name or continue adding the new customer.

  1. Continue specifying customer information in the Customer Master tab. For more information, see In the Customer Master Tab.

  2. When you finish, click SAVE-SMALL16.gif. If you exit the window before doing so, your changes are not saved. If you used the next sequential account number for the (LA) screen, it appears in the Acct # box.

Note: There’s a prompt that appears when adding a new customer if you do not specify tax information.(This prompt would only appear if you did not load CCH tax files.) When adding a new customer, you need to specify a tax percentage if the customer is taxable and no tax specifications are set up for the customer’s state or zip code.

Return to:

Adding a Department

About Stock Transfers

Setting Up the Supplies Network PSN

Setting Up the Xstamper PSN

Setting Up the Westpoint PSN

Setting Up the DCS PSN

Setting Up the Digitek PSN

Adding a Customer in Accounts Receivable

Verifying the Total for Today's A/R

 

See also:

About the Customer Database

Customer Window Definitions

Setting Up Address Taxability