Customer Concepts

You use the Customer Order Entry tab to enter information that determines how orders for the customer are processed in order entry. You can:

Because DDMS is so flexible, you can set up a customer's pricing in many different ways. To help you understand the various pricing strategies and determine the ones that work best for your business, see Understanding Basic Customer Pricing Options and Understanding Additional Customer Pricing Options.

 

Since the boxes in the Order Entry tab control the pricing you give each customer, these boxes have a dramatic influence on your business and your profits. For this reason, we recommend that you carefully consider these boxes and their impact on your customers. We also strongly recommend that you complete these boxes before going live. For detailed information concerning each box in the Order Entry tab, see also Customer Window Definitions

 

You can enable the ship-complete option for a bill-complete customer in this tab. Enter S in the Hold Invoices box for the customer's account. The customer becomes a ship-complete and bill-complete customer.

 

DDMS stores the information from the Order Entry account in the C-DISC file.